Join a business specializing in creating cutting-edge, sustainable fashion, carefully assembled and flawlessly finished.The goal is to offer top-quality clothing in a wide range of colors. Don't miss this exciting opportunity!
Customer Care Representative
Functieomschrijving
As a Customer Care Representative, you will be responsible for the following tasks:
- Manage the order-to-payment process for your client to ensure excellent service delivery.
- Serve as the single point of contact for client inquiries in your region.
- Effectively anticipate potential issues and communicate proactively to exceed customer expectations.
- Answer calls professionally, providing information and guidance on logistics, products, commercial policies, and conditions for existing clients.
- Handle and resolve complaints swiftly from A to Z, working with multiple departments to enhance the customer experience.
- Keep records of interactions and transactions with clients, documenting details of requests, complaints, feedback, and actions taken.
Profiel
Ideal profile for the Customer Care Representative:
- You are fluent in German and English ;
- You have 1 to 5 years working experience in a similar position (experience in the textile industry is an asset) ;
- Excellent communication skills, both verbal and written ;
- You are customer oriented.
Aanbod
-
Van € 2.800 tot € 3.600 per maand
- Maaltijdcheques
Our client offers you:
- A temporary to a permanent contract ;
- Attractive salary package: 2800 to 3600 euros/gross, meal vouchers, transportation allowance, etc.
- A pleasant working environment where personal development and initiative are encouraged within a growing company.
Not the job you were looking for? You might know someone in your network who could be interested. Refer them to Robert Walters and get rewarded.
Praktische informatie
Robert Walters Belgium
Glenn Francois
Toon nummer
Avenue Louise 326
1050 Brussels
Belgium
Glenn Francois
Toon nummer
Avenue Louise 326
1050 Brussels
Belgium
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