Our partner is a Leading Multinational in the Chemical Industry
Join our dynamic team as a Customer Operations Specialist at a leading multinational in the chemical industry. This pivotal role combines logistics coordination and inventory management, ensuring seamless operations from purchase order to storage and beyond.
Key Responsibilities:Logistics:
- Organize and monitor all inbound operations for the assigned product line.
- Manage and oversee all logistical operations from purchase order to storage, including vessels, isotanks, FCLs, bulk, and packed products.
- Request transport offers from logistical partners, update the offer database, and ensure optimum solutions and cost-saving opportunities.
- Handle logistical claims and issues, collaborating closely with different stakeholders.
- Participate and assist in supply chain projects involving logistical aspects.
Inventory Management:
- Conduct inventory forecasts in cooperation with the Commercial and Product Marketing departments.
- Coordinate demand and stock replenishment planning (demand, inventory, days on hand, target stock levels, product disposals, and write-offs).
- Monitor and manage stock levels, including analyzing slow-moving stock and taking actions to reduce it.
- Implement and execute order purchasing policies to control and ensure optimum levels of inventory.
- Participate and assist in monthly Inventory Performance reporting and alignment on forecast and order planning with the team manager.