You'll be immersed in a high-energy, multicultural environment that values innovation and empowerment. We combine the entrepreneurial spirit of a start-up with robust financial health, offering limitless opportunities for growth. Our commitment to re-inventing fashion for a better world drives us to excel and innovate without compromise.
Customer Care Representative English/Polish
Functieomschrijving
- Manage the order-to-cash process for your customer region, ensuring excellent service delivery and follow-up.
- Serve as the single point of contact for customer inquiries, proactively addressing concerns to exceed expectations and deliver premium care.
- Handle calls professionally, offering detailed information on logistics, products, and commercial policies.
- Address and resolve complaints from start to finish, collaborating with various departments to enhance the customer experience.
- Document customer interactions, inquiries, complaints, and actions taken for seamless follow-up.
- Engage in team improvement projects to drive collective success.
Profiel
You are perfect bilingual English-Polish and already have a professional experience with clients.
Aanbod
- Competitive base salary reflecting experience and skills.
- Ongoing professional development opportunities.
- Employee assistance programs for health and well-being.
- Opportunities for career advancement and growth.
- Flexible work arrangements, including remote work options.
Praktische informatie
Page Personnel Belgium
Adele Demeire
Toon nummer+3222909733
Bastion Tower
Marsveldplein 5
Place du Champ de Mars 5
1050 Brussels