A universal bank, its subsidiaries are present in more than 75 countries.
Administrative Assistant
Description de la fonction
We are looking for an Administrative Assistant to support the Private Bankers and Investment Managers in the day-to-day servicing of clients through processing transactions, resolving account/payment problems and providing all round operational support.
The role will sit in a centralized team reporting to a local manager.
Key Accountabilities
The role will sit in a centralized team reporting to a local manager.
Key Accountabilities
- You take ownership of all administrative aspects of a client relationship, including account opening and closing, valuations and other client related documentation, operational account problems. You coordinate marketing events invitations to support Private Bankers
- You assist in the account opening and closing process, ensuring that the proper documentation is obtained in line with AML requirements
- You take and execute clients’ orders, including but not limited to money market, securities and FX spot transactions; check appropriateness/suitability where required
- You process and follow-up to completion of all client payment instructions in a professional and timely manner relating to both internal and external requests; including call backs, signature verification, balance checks, instruction input and record keeping; critically assessing the transaction behavior and keeping the RM informed for AML purposes
- You uphold regulatory and compliance policies / procedures to mitigate risks; ensure that the Bank is protected, including ensure stipulated regulatory requirements needed to perform this role are met (such as CPT requirement, attending anti-money laundering training, etc.)
- You develop good understanding of the governing regulatory framework, including but not limited to applicable confidentiality/secrecy/data protection regulations and cross border rules where relevant
- You foster strong working relationships with other key departments in the bank
- You act within professional, legal and ethical boundaries and guidelines, observing all internal and external compliance regulations and code of ethics and conduct, flagging and managing reputational risks and conflicts issues
Profil
- Strong team player, also able to meet tight deadlines and multi-task
- Self-motivated and goal orientated or proactive with a ‘can do’ attitude
- Excellent communication skills and strong interpersonal skills with a flexible approach
- Able to work in a high paced environment under pressure
- Meticulous, methodical and concise, with a strong attention to detail
- Client-oriented and solution-oriented
- Someone with high service standards and attitude, and an open mindset
- Eager to contribute to improvement of our processes
- Fluent (written and oral) in Dutch and French
- The position is based in Brussels
Offre
- Attractive salary
- Fringe benefits
- Company perfectly located
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