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Customer service FR/NL - Waterloo
- XTP
- Nijvel
- Interim optie vast
Van € 2.500 tot € 3.700 per maand
- Gestion des commandes
- Gestion du SAV
Trilingual Customer Advisor (M/F/X) - Brussels Center
- Page Personnel
- Meerdere regio's
- Interim
Van € 2.800 tot € 3.800 per maand
- Sales and post-sales support: deliver product/service sales via phone with expert advice for...
- Issue resolution & customer satisfaction: provide timely and quality responses to customer...
Technical Customer Support
- Asap Brussel
- Thines
- Interim optie vast, Onbepaalde duur
Van € 3.000 tot € 3.500 per maand
Pour l'un de nos partenaires, leader dans le secteur pharmaceutique, nous cherchons un un expert technique en électromécanique doté d’une expertise...
Customer service medewerker NL/ENG
- Accent
- Meerdere regio's
- Bepaalde duur
Van € 2.500 tot € 3.000 per maand
- Je bent verantwoordelijk voor het inboeken van de inkomende goederen via Navision.
- Je communiceert met klanten aangaande de status van de zending.
Customer Service Medewerker
- Accent
- Meerdere regio's
- Bepaalde duur, Starter
Van € 2.100 tot € 2.800 per maand
-
Extralegale voordelen- Groepsverzekering
- Maaltijdcheques
- Individuele hospitalisatieverzekering
- Eco Cheque
- Opleiding
- Extra-legale vakantiedagen
Beantwoorden van vragen van klanten en prospecten via mail, telefoon en chat.Beheren van de mailbox met aanvragen en zorgen voor een tijdige...
Inside Sales Employee
- Asap La Louvière
- Meerdere regio's
- Interim optie vast, Onbepaalde duur, Starter
Pour notre partenaire, nous sommes à la recherche d'un Inside Sales Employee. En tant qu'Inside Sales Employee (M/F/X), vous êtes chargé de qualifier...
Project Consultant - bedrijfswagen & prestigieus opleidingstraject
- Unique Halle
- Nijvel
- Onbepaalde duur
Pas afgestudeerd (Bachelor- en/of Master-opleiding) en klaar om een blitzstart in je carrière te maken? Of heb je al enkele jaren werkervaring en ben...
Customer Service Specialist (secteur Vending)
- Unique Mt Saint Guibert
- Genval
- Interim optie vast
Job Description• Vous faites partie de notre équipe « Customer Service », composée de 4 personnes (2 personnes « front-office » et 2 personnes «...
Jobs op maat via mail
Op zoek naar een 'Customer service' job in Waals-Brabant? Bewaar snel je job alert, en ontvang de best passende jobs, rechtstreeks in je mailbox.
Customer Service Representative
- Unique Mt Saint Guibert
- Waver
- Interim optie vast
- Reponse aux demandes clients avec l'aide de l'equipe technique
- Entretien clientele
Customer Service Employee Dutch/French
- Actief Interim Nivelles
- Braine-l'Alleud
- Traiter avec précision les demandes et les commandes reçues par téléphone, par courrier ou par...
- Répondre rapidement aux questions, aux préoccupations et aux demandes de nos distributeurs...
Chargé(e) de Relations Clients et Événements
- Actief Interim Nivelles
- Nijvel
- Interim optie vast
En tant que Chargé(e) de Relations Clients et Événements, vous serez l'ambassadeur de la marque de notre client, assurant un accueil exceptionnel à...
Customer Service Representative
- Unique Mt Saint Guibert
- Mont-Saint-Guibert
- Interim optie vast
In this role you will provide professional support for our field sales representatives and clinical specialists through our European distribution...
Opérateur pharmaceutique en inspection visuelle
- Cenexi - Laboratoires Thissen - Cenexi LT
- Braine-l'Alleud
- Onbepaalde duur
Vous êtes à la recherche : - d'un job qui a du sens dans le secteur pharmaceutique - d'une entreprise à taille humaine, avec une dynamique...
DESCRIPTION“Customer Care Officer” Assistant Commercial Part-time Genval
- Kalani-Home - Kalani sa
- Genval
- Onbepaalde duur
Vous êtes l'interlocuteur privilégié pour les clients, afin d'offrir un service client optimal, répondre à leurs questions etfournir toutes les...
Agent En Charge Du Controle Du Stationnement D4 -
- Ville de Nivelles
- Nijvel
L'agent chargé du contrôle de stationnement (h/f/x) effectue des contrôles sur le terrain afin de diminuer les infractions relatives au stationnement...
Agent Constatateur Mobilite-voirie D4 -
- Ville de Nivelles
- Nijvel
Dans le respect de la hiérarchie, de la législation, des procédures et des règlements en vigueur, l'Agent Constatateur a pour missions :L'agent...
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Customer Service Representative
- Unique Mt Saint Guibert
- Mont-Saint-Guibert
Our client is a pioneer in the development and commercialization of Intravascular
Lithotripsy (IVL) to treat complex calcified cardiovascular disease. It aims to establish a
new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its
differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified
plaque.
Lithotripsy (IVL) to treat complex calcified cardiovascular disease. It aims to establish a
new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its
differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified
plaque.
Customer Service Representative
Functieomschrijving
In this role you will provide professional support for our field sales representatives and clinical specialists through our European distribution center, as well as customers across the globe, by utilizing a broad knowledge of Shockwave Medical products, services, and policies. As needed, the ideal candidate will provide Customer Services support within international markets including Europe, Middle East, and Asia. You will be working hand-in-hand with the Customer Service International Team members to provide a positive experience for Shockwave Medical customers and the Shockwave Medical sales teams.
High Level Responsibilities
• Assist Customers with any request
• Review, process and confirm orders
• Coordinate shipping requirements with Logistics partners
• Provide customers with specific documentation where required
• Follow up with customers and/or sales teams in the event of issues
• Monitor deliveries and follow up with logistics partner on issues
• Monitor Consignment stock accounts and handle discrepancies investigations and resolutions
• Follow up with customers on pending POs
• Receipt orders and create invoices on EDI platforms
• Monitor invoice requirements and issues resolution
• Fulfill applicable approval process for invoice corrections
• Support finance with credit collection, invoice disputes and communication to customers
• Report customer feedback and complaints to appropriate departments
• Support product returns to manufacturing site and coordinate product replacement
• Coordinate Demo material shipments
• Maintain Customer Database up to date
• Back up International Customer Service Colleagues (might imply working on a bank day)
• Work closely with US counterpart, finance, sales, marketing, quality, regulatory and operations teams as needed
• Support any project or task required by the line manager
• Ensure general administrative duties are met
High Level Responsibilities
• Assist Customers with any request
• Review, process and confirm orders
• Coordinate shipping requirements with Logistics partners
• Provide customers with specific documentation where required
• Follow up with customers and/or sales teams in the event of issues
• Monitor deliveries and follow up with logistics partner on issues
• Monitor Consignment stock accounts and handle discrepancies investigations and resolutions
• Follow up with customers on pending POs
• Receipt orders and create invoices on EDI platforms
• Monitor invoice requirements and issues resolution
• Fulfill applicable approval process for invoice corrections
• Support finance with credit collection, invoice disputes and communication to customers
• Report customer feedback and complaints to appropriate departments
• Support product returns to manufacturing site and coordinate product replacement
• Coordinate Demo material shipments
• Maintain Customer Database up to date
• Back up International Customer Service Colleagues (might imply working on a bank day)
• Work closely with US counterpart, finance, sales, marketing, quality, regulatory and operations teams as needed
• Support any project or task required by the line manager
• Ensure general administrative duties are met
Profiel
Requirements
• Bachelors degree or equivalent
• 3+ years experience in the Customer Services or Sales support equivalent functions
• ????Speaks/writes/reads English fluently and speaks/writes/reads 2 of the following languages (C1 level required): French, German, Italian, Portuguese.
• Proficient use of Microsoft Word, Excel, Outlook
• Knowledge of ORACLE is a plus
• Knowledge of Sales Force is a plus
• People Orientated: Strong verbal and written communication skills with a high concern for relationships, to support customer service providers, customers and sales/clinical representatives
• Integrity: places high value on being consistently honest, trustworthy, and ethical
• Flexible: adjusts quickly and easily to new situations, process changes, variety of tasks
• Service Orientated: strong desire to meet external and internal customer needs and be helpful towards them
• Organized: ability to set priorities and finish the tasks within timeline
• Bachelors degree or equivalent
• 3+ years experience in the Customer Services or Sales support equivalent functions
• ????Speaks/writes/reads English fluently and speaks/writes/reads 2 of the following languages (C1 level required): French, German, Italian, Portuguese.
• Proficient use of Microsoft Word, Excel, Outlook
• Knowledge of ORACLE is a plus
• Knowledge of Sales Force is a plus
• People Orientated: Strong verbal and written communication skills with a high concern for relationships, to support customer service providers, customers and sales/clinical representatives
• Integrity: places high value on being consistently honest, trustworthy, and ethical
• Flexible: adjusts quickly and easily to new situations, process changes, variety of tasks
• Service Orientated: strong desire to meet external and internal customer needs and be helpful towards them
• Organized: ability to set priorities and finish the tasks within timeline
Aanbod
Offer:
Our client offers you a fixed contract of indefinite duration after a convincing interim period of 6 months
Your salary will be defined on the basis of your level of experience and skills and will be accompanied by various extra-legal benefits such as meal vouchers of 8€/day, group insurance and DKV insurance.
You will work in a 40h/week schedule generating 12 additional days of compensatory leave per year.
Our client's Belgian offices are located in Mont-Saint-Guibert but you will be able to work most of the time in homeworking.
Our client offers you a fixed contract of indefinite duration after a convincing interim period of 6 months
Your salary will be defined on the basis of your level of experience and skills and will be accompanied by various extra-legal benefits such as meal vouchers of 8€/day, group insurance and DKV insurance.
You will work in a 40h/week schedule generating 12 additional days of compensatory leave per year.
Our client's Belgian offices are located in Mont-Saint-Guibert but you will be able to work most of the time in homeworking.
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