Customer Service DACH Brussels

The company is a respected player in the fashion industry. It's a Belgian company that grew exponentially in the last decade. Operating on a global scale, they pride themselves on their commitment to quality and customer service. The organisation values teamwork and professional development, providing a supportive environment for all employees with international backgrounds.

• Order Management


• Provide exceptional customer service to a diverse range of clients.


• Work collaboratively with the Sales, Logistics and finance teams


• Respond to customer inquiries in a timely and professional manner.


• Identify and resolve customer issues, escalating them when necessary.


• Contribute to the development of customer service policies and procedures.


• Participate in team meetings and professional development opportunities.


• Ensure compliance with company policies and procedures.


• Maintain accurate and up-to-date customer records.

A successful Customer Service DACH Brussels should have:

• Fluent English and German language skills


• A strong commitment to customer service excellence.


• Proficiency in problem-solving and conflict resolution.


• Excellent communication skills, both written and verbal.


• Ability to work effectively as part of a team.


• Strong organisational skills and attention to detail.