The company is a respected player in the fashion industry. It's a Belgian company that grew exponentially in the last decade. Operating on a global scale, they pride themselves on their commitment to quality and customer service. The organisation values teamwork and professional development, providing a supportive environment for all employees with international backgrounds.
Customer Service DACH Brussels
Functieomschrijving
- Order Management
- Provide exceptional customer service to a diverse range of clients.
- Work collaboratively with the Sales, Logistics and finance teams
- Respond to customer inquiries in a timely and professional manner.
- Identify and resolve customer issues, escalating them when necessary.
- Contribute to the development of customer service policies and procedures.
- Participate in team meetings and professional development opportunities.
- Ensure compliance with company policies and procedures.
- Maintain accurate and up-to-date customer records.
Profiel
A successful Customer Service DACH Brussels should have:
- Fluent English and German language skills
- A strong commitment to customer service excellence.
- Proficiency in problem-solving and conflict resolution.
- Excellent communication skills, both written and verbal.
- Ability to work effectively as part of a team.
- Strong organisational skills and attention to detail.
Aanbod
- A competitive salary
- An opportunity to work in a professional and supportive team environment.
- Comprehensive training and development opportunities.
- A role within a globally respected retail company.
- Work-life balance with generous holiday leave.
This position offers a fantastic opportunity to develop your customer service skills within a global retail company. If you are passionate about customer service and are looking for a challenging role in Brussels, we encourage you to apply.
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