Our client is one of the world's largest companies in the pharmaceutical sector in Brussels.
Customer service Order to cash Fr Du Eng
Description de la fonction
- Manage and process customer orders for pharmaceutical products.
- Provide exceptional customer service to clients, ensuring their inquiries and concerns are addressed promptly and accurately.
- Collaborate with cross-functional teams, including Sales, Logistics, and Finance, to ensure seamless order fulfilment.
- Resolve order-related issues and discrepancies, maintaining a proactive approach to customer satisfaction.
- Maintain accurate and up-to-date records of customer interactions and transactions.
- Communicate proactively with customers to provide order status updates and address any potential delays.
- Assist in developing and implementing process improvements to enhance overall efficiency in order management.
Profil
- First experience in customer service, order management or a related field
- Strong communication skills in Dutch, French and English
- Responsible, rigorous, details-oriented, proactive and hard-worker
- Good command of Microsoft Office
- Knowledge of SAP and Sales Force is an asset
Offre
- Varied tasks
- Extensive training throughout your career
- Attractive salary package
- Dynamic and international working environment
Information pratique
Page Personnel Belgium
Adele Demeire
Afficher le numéro
Bastion Tower
Marsveldplein 5
Place du Champ de Mars 5
1050 Brussels
Adele Demeire
Afficher le numéro
Bastion Tower
Marsveldplein 5
Place du Champ de Mars 5
1050 Brussels
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