The company is a renowned player in the life science industry, employing over 5000 people worldwide. They are known for their innovative approach and commitment to improving patient health.
Customer Relations Specialist
Description de la fonction
- Order processing from A till Z.
- Providing exemplary customer service to clients in the life science industry.
- Building and nurturing long-term client relationships.
- Identifying and resolving client queries and concerns promptly.
- Implementing customer service strategies to improve service quality.
- Collaborating with different teams to achieve objectives.
- Supporting the sales team with customer-related issues.
- Managing customer databases and ensuring records are up-to-date.
Profil
A successful Customer Relations Specialist should have:
- Strong knowledge of customer service principles and practices.
- Excellent communication and interpersonal skills.
- Excellent level of English, Dutch, or French is a plus.
- A customer-centric attitude and ability to handle challenging situations.
- Proficiency in CRM systems and database management.
- Knowledge of the life science industry and its customer service needs.
Offre
- A competitive salary & extra benefits (meal vouchers, eco vouchers, insurance, home working days, net allowances, bonuses, transport reimbursement, ...)
- An opportunity to work in the stimulating life science industry.
- A vibrant company culture that values innovation and teamwork.
- Comprehensive benefits package.
- Opportunities for professional growth and development.
We look forward to receiving your application for the role of Customer Relations Specialist. Don't miss this great opportunity to grow your career in the life science industry.
Information pratique
Page Personnel Belgium
Charlotte Mathieu
3226275585
Bastion Tower
Marsveldplein 5
Place du Champ de Mars 5
1050 Brussels