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The organisation is a photovoltaic waste management system supported by the Belgian government. Its mission is to organise and fulfil the obligations of taking back photovoltaic panels on behalf of all its members.
You will be responsible for managing all administrative processes related to registration, declaration, reporting, and the interaction between the administrative processes of customers, operations, and finance.
You shall specifically ensure that all membership processes, internal and external, are of an appropriate high standard, and driven by the best economics and drive operational excellence, significantly improving the efficiency and the reliability of the administrative processes.
Key tasks:
Key Relationships:
* Able to work across several processes including, but not limited to, customer relations, operations, and finances.
* Must have strong, hands-on knowledge of ERP systems and IT-systems such as Microsoft Dynamics 365 Sales, Dynamics Business Central and the like.
* Strong written and oral communication skills in English, Dutch and French (minimum C1 level); German or other languages are an additional asset.
* Strong relationship building and collaboration skills.
* Customer focused (internal and external).
* Excellent analytical, problem solving, and troubleshooting skills.
* Ability to quickly identify and mitigate problems.
* Proactive in putting actions in place to prevent issues and to provide solutions.
* Able to navigate a fast-paced, ever-changing environment that operates under tight deadlines.
* Able to set priorities based on business and stakeholder needs.
* Experience with supply chain management is an asset.
van