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As a 1st Line Customer Support Agent, you are the first contact towards customers via phone and / or mail created tickets. The job is to provide technical support and customer service to customers using the transportation products and services. First line will always be correct upwards customers and is aiming to find a correct solution. You handle customer inquiries on a daily basis and provide support on installations and validations of our products.
This support is time-sensitive and the aim is to rectify a problem promptly for the customer and/or to escalate when necessary.
Your key responsibilities are:
Would you like to become the new support assistant,
Apply immediately and Amber/Glenn will contact you as soon as possible!
Toon nummer or Toon emailadres
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