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Our client is a multinational corporation in the FMCG industry, with a robust presence in over a hundred countries. With a workforce of over 18,000 employees, they are committed to delivering quality products to millions of consumers worldwide.
Junior Customer Service Representative
Functieomschrijving
- Manage the end-to-end order-to-cash process in a fast-paced environment.
- Provide exceptional customer service to clients, handling inquiries and resolving issues promptly.
- Collaborate effectively with team members and cross-functional departments.
- Ensure compliance with company procedures and industry regulations.
- Monitor customer accounts and manage credit control activities.
- Contribute to team meetings and continuous improvement initiatives.
- Handle administration related to customer accounts and orders.
- Support the implementation of new customer service strategies and tools.
Profiel
A successful candidate should have:
- A degree in Business Administration, Customer Relations, or a related field.
- Proficiency in Dutch, French and English languages.
- Experience in Customer Service within the FMCG industry is a plus.
- Proficient in using CRM/ERP software.
- Strong understanding of order-to-cash processes.
- Excellent communication and problem-solving skills.
Aanbod
- Opportunity to work in a multinational FMCG company.
- A collaborative work environment that values employee input.
- Professional development opportunities and career growth.
- Located in the vibrant city of Brussels.
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