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Agent de contact (Namur)
- ORES
- Namen
- Onbepaalde duur
Van € 2.850 tot € 3.600 per maand
Hoe wordt dit salaris berekend?
De aangeleverde salaris informatie is gebaseerd op geanonimiseerde gegevens van 
.
.De weergave van de salarissen is gebaseerd op criteria zoals industrie, functietitel, locatie en een aantal andere elementen.
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Extralegale voordelen- Groepsverzekering
- Bedrijfswagen
- Maaltijdcheques
- Hospitalisatieverzekering voor familie
- Invaliditeitsverzekering
- Tandverzekering
- Jubileum
- Sinterklaas
- Forfaitaire Kosten
- Opleiding
- 13e maand
- Prestatiebonus
- Vakantiegeld
- Anciënniteitsverlof
- assure la préparation technico-administrative des raccordements en ce compris l'analyse des risques...
- assure les contacts sur place avec la clientèle ou son représentant ;
Customer Service Operator
- Bright Plus Liège
- Gembloers
- Interim optie vast
- Vous accueilliez les clients et visiteurs au bureau ou par téléphone.
- Vous surveillez le stock pour prévenir l’équipe commercial des fluctuations.
Claims Handler NL/FR
- Page Personnel
- Meerdere regio's
- Eerste aanspreekpunt: Luisteren naar klantenzorgen, relevante informatie verzamelen, en klachten...
- Analyse en trends: Onderliggende oorzaken en patronen in klachten identificeren en de impact op het...
Customer Care Specialist NL/FR
- Page Personnel
- Meerdere regio's
- Het beheren van klachten van B2B- en B2C-klanten en het ontwikkelen van klachtenprocedures.
- Het analyseren van klachten om problemen en trends te identificeren, en samenwerken met interne...
Customer Service Agent (H/F/X) - Assurances
- Page Personnel
- Meerdere regio's
- Gérer les demandes des clients et les aider à résoudre leurs problèmes ;
- Fournir des informations précises sur les produits et services d'assurance ;
Administratief en klantendienst medewerker (met telewerk)
- Page Personnel
- Meerdere regio's
- Bijstandsdossiers in het buitenland verder opstellen en opvolgen ;
- Alle reserveringen met betrekking tot hulpverlening beheren ;
Customer Service
- Unique Namur
- Dave
- Interim optie vast
- Vous traitez les appels/mails entrants et sortants ;
- Vous prenez en charge l'encodage et le suivi des commandes clients ;
Customer Service Officer
- Unique Namur
- Namen
- Bepaalde duur
- Vous êtes en charge de la préparation, la rédaction et la coordination des offres commerciales ;
- Vous êtes responsable de l’encodage et du suivi des commandes clients ;
Customer Services NL/FR
- Actief Interim Philippeville
- Fernelmont
- Interim optie vast
- U beheert dossiers van A tot Z, voornamelijk via e-mail.
- U beantwoordt vragen van klanten (leveringstermijnen, facturatie, producten, ...).
Gestionnaire clients FR/NL
- Unique Namur
- Namen
- Onbepaalde duur
- Assurer le suivi du dossier en plainte dans le but d'assurer une prise en charge optimale et...
- Assurer la prise en charge des plaintes quel que soit le canal d’arrivée ( mail, courrier...
Jobs op maat via mail
Op zoek naar een 'Customer service' job in Namen? Bewaar snel je job alert, en ontvang de best passende jobs, rechtstreeks in je mailbox.
Employé support client
- Unique Namur
- Namen
- Interim optie vast
Vanaf € 3.200 per maand
- Gérer, organiser de manière complète, cohérente et économique les interventions (commandes...
- Contrôler la bonne exécution des interventions par les opérateurs et, le cas échéant, prendre les...
Customer Services NL/FR
- Actief Interim Philippeville
- Fernelmont
- Interim optie vast
- U beheert dossiers van A tot Z, voornamelijk via e-mail.
- U beantwoordt vragen van klanten (leveringstermijnen, facturatie, producten, ...).
Employé(e) Support bilingue
- Actief Interim Ciney
- Fernelmont
- Interim optie vast
- Vous gérez des dossiers de A à Z , principalement par mail.
- Vous répondez aux demandes de renseignements des clients (délais de livraison, facturation,...
Conseiller clientèle
- Unique Namur
- Namen
- Interim optie vast
- Etre la personne de contact pour les clients et prospects pour les agences locales
- Etre la première ligne pour les contacts à distance
Coordinateur après-vente - Automobile
- Q jobs
- Saint-Servais
- Interim
Gestion des relations clients : Assurer un service après-vente impeccable, répondre aux demandes et garantir leur satisfaction.Coordination des...
Employé Front Office
- Unique Namur
- Namen
- Interim optie vast
Van € 2.500 tot € 4.000 per maand
- Vous prenez en charge les appels téléphoniques de manière quotidienne ;
- Vous faites face à des personnes endettées (débiteurs francophones et néerlandophones) afin...
Employé Support Clients
- Unique Namur
- Namen
- Interim optie vast
- Vous répondez aux demandes de renseignements des clients (délais de livraison, facturation,...
- Vous répondez aux demandes d'aides des utilisateurs
Employé contact center
- Start People
- Dave
- Interim optie vast
- Appels sortants vers les clients : présenter les services et produits (comme la mise en place de...
- Vente et fidélisation : identifier et répondre aux attentes des clients, recueillir leurs...
Customer Service Supervisor
- YUSEN LOGISTICS BENELUX BV
- Gembloers
- Onbepaalde duur
Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our comprehensive services are designed to forge better...
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Customer Service Supervisor
- YUSEN LOGISTICS BENELUX BV
- Gembloers
Customer Service Supervisor
Functieomschrijving
Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our comprehensive services are designed to forge better connections between businesses, customers, and communities through innovative supply chain management, freight forwarding, warehousing, and distribution services. We are committed to a culture of continuous improvement, ensuring everyone who works with us is connected, committed, and creative in making us the world’s preferred choice.
The Customer Service Supervisor is responsible for overseeing and coordinating the daily operations related to inbound and outbound management, ensuring efficient and timely stock handling while maintaining high service standards. This role includes supervising wavers, stock controllers, and acting as the primary point of contact for our customer. The focus will be on monitoring performance, analyzing key performance indicators (KPIs), and driving continuous improvement initiatives to optimize service delivery.
Your role: • Act as the first point of contact for internal and external stakeholders regarding claims.
• Handle claims efficiently and in line with company insurance policies within the Benelux region. Provide back-up support for claim handling in Germany (and Switzerland).
• Process claims in a timely manner and prepare monthly claims reports within given deadlines.
• Assist the Head of Insurance, Claims, and Legal (ICL) with insurance-related matters and archiving of insurance documents.
• Support contract management and central archiving processes under the guidance of the Head of ICL.
• Identify potential risks and ensure adherence to global standards and policies for risk mitigation.
• Organize registration of nonconformity events and collaborate on corrective and preventive actions. Who we're looking for:
• A Bachelor’s degree in a relevant field.
• At least 2 years of experience in logistics or an administrative position, with experience in claims handling being a strong asset.
• Demonstrated problem-solving capabilities and a hands-on mindset.
• Strong verbal and written communication skills in English and Dutch; proficiency in French or other languages is a plus.
• Knowledge of freight forwarding and logistics processes.
• Experience in interacting with management and supporting decision-making processes.
Why Yusen Logistics?
• Excellent primary and secondary condition, with respect for work-life balance.
• We offer continuous opportunities for professional and personal growth, supported by a culture of collaboration and improvement.
• Join a supportive and team-oriented work environment where we celebrate success together and help each other grow.
The Customer Service Supervisor is responsible for overseeing and coordinating the daily operations related to inbound and outbound management, ensuring efficient and timely stock handling while maintaining high service standards. This role includes supervising wavers, stock controllers, and acting as the primary point of contact for our customer. The focus will be on monitoring performance, analyzing key performance indicators (KPIs), and driving continuous improvement initiatives to optimize service delivery.
Your role: • Act as the first point of contact for internal and external stakeholders regarding claims.
• Handle claims efficiently and in line with company insurance policies within the Benelux region. Provide back-up support for claim handling in Germany (and Switzerland).
• Process claims in a timely manner and prepare monthly claims reports within given deadlines.
• Assist the Head of Insurance, Claims, and Legal (ICL) with insurance-related matters and archiving of insurance documents.
• Support contract management and central archiving processes under the guidance of the Head of ICL.
• Identify potential risks and ensure adherence to global standards and policies for risk mitigation.
• Organize registration of nonconformity events and collaborate on corrective and preventive actions. Who we're looking for:
• A Bachelor’s degree in a relevant field.
• At least 2 years of experience in logistics or an administrative position, with experience in claims handling being a strong asset.
• Demonstrated problem-solving capabilities and a hands-on mindset.
• Strong verbal and written communication skills in English and Dutch; proficiency in French or other languages is a plus.
• Knowledge of freight forwarding and logistics processes.
• Experience in interacting with management and supporting decision-making processes.
Why Yusen Logistics?
• Excellent primary and secondary condition, with respect for work-life balance.
• We offer continuous opportunities for professional and personal growth, supported by a culture of collaboration and improvement.
• Join a supportive and team-oriented work environment where we celebrate success together and help each other grow.
Anderen bekeken ook
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