Customer Service (German Speaker)
Description de la fonction
- Handle incoming customer enquiries promptly and professionally.
- Provide product information and support to customers.
- Identify and resolve customer complaints by proposing effective solutions.
- Work closely with the sales team to ensure customer satisfaction.
- Track and follow up on customer orders to ensure timely delivery.
- Manage and update customer records in the company database.
- Provide feedback on customer service trends and potential issues.
- Participate in regular team meetings and training sessions.
Profil
- A university degree or equivalent qualification.
- Fluency in German and English; additional languages are a plus.
- Proficiency in Microsoft Office Suite and CRM systems.
- Strong problem-solving and communication skills.
- A customer-centric approach and a positive attitude.
Offre
-
De € 3.200 à € 3.800 par mois
- Assurance groupe
- Chèques-repas
- Ordinateur portable
- Abonnement internet
- Assurance hospitalisation pour la famille
- Parking
- Anniversaire
- Coûts forfaitaires
- Chèques culture et sports
- Eco Cheque
- Formations
- Abonnement fitness
- Allocation familiale complémentaire
- Congés rémunérés supplémentaires
- Travail à domicile
- Congé d'ancienneté
- A competitive salary with extra-legal legal benefits (meal vouchers, eco vouchers, insurance, bonuses, net allowances, pension plan and 32 vacation days).
- An inclusive and supportive company culture.
- Opportunities for personal and professional development in the Life Science industry.
- Being part of a multicultural team in Haasrode.
Information pratique
Charlotte Mathieu
3226275585
Bastion Tower
Marsveldplein 5
Place du Champ de Mars 5
1050 Brussels
de