Our client is a prominent figure in the life science sector with a strong presence worldwide. They have a team of over 3000 dedicated employees committed to providing solutions that enhance the quality of life. Their commitment to innovation and customer satisfaction has cemented their status as a leader in their industry.
Customer Support (Sales/logistiek)
Functieomschrijving
- Manage customer inquiries and provide timely and appropriate solutions.
- Coordinate with the sales and logistics department to streamline operations.
- Promote company products and services.
- Maintain a high level of product knowledge to provide expert advice to customers.
- Track customer interactions and transactions, recording details of inquiries, complaints, and comments.
- Work closely with other team members to meet and exceed customer service targets.
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
Profiel
A successful Customer Support (Sales/logistiek) should have:
- A degree or equivalent qualification in business, sales, or a related field.
- Experience in a customer service role, preferably within the life science industry.
- Excellent communication and interpersonal skills.
- A strong understanding of logistics and sales operations.
- Proficiency in using customer service software and databases.
- Ability to work well in a team environment.
Aanbod
- An attractive monthly salary package of EUR 2880 to EUR 3520.
- Opportunity to work in a leading company in the life science industry.
- Dynamic and supportive team environment.
- A rewarding role with the opportunity for career progression.
- Comprehensive training and development opportunities.
If you believe you have the skills and experience necessary for this role, we encourage you to apply today.
Praktische informatie
Page Personnel Belgium
Charlotte Mathieu
3226275585
Bastion Tower
Marsveldplein 5
Place du Champ de Mars 5
1050 Brussels