Our client is a photovoltaic waste management system supported by the Belgian government.
Your role and responsibilities:
- You will be responsible for managing administrative processes related to registration, declaration, reporting, and the interaction between those processes with customers, operations, and finance.
- You will specifically ensure that all membership processes, internal and external, are of an appropriate high standard, and driven by the best economics and operational excellence, constantly improving the efficiency and the reliability of these administrative processes.
Key tasks:
- Specific administrative tasks related to the customer administration such as updating and monitoring the customer management system on a daily and periodical basis.
- Be the first point of contact providing information and support to customers, setting priorities, and proposing and put in place solutions to the management.
- Specific administrative tasks related to Accounts Receivable and Credit Collection.
- Provide administrative support to subsidiaries and branches.
Key Relationships: Key Relationships – InternalAs Administration Officer, you report directly to the managers.
You work closely with all colleagues and our customers to execute, improve and raise awareness of our portal.
Key Relationships – ExternalThe function is required to establish and maintain positive and productive relationships with key stakeholders (authorities), customers and suppliers.
You work closely with our customers (e.g. in Belgium and the UK) to execute, improve and raise awareness of our portal.