Jobs customer service agent:   32 jobs

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Customer Support Advisor - Benelux Team

  • Volvo Group
  • Eastern Flanders
  • Fixed-term
  • Our multi-lingual advisors utilise their language skills to support customers with international...
  • Communication is key. We are in regular dialogue with the dealer doing the repair and updating the...

Customer Service Medewerker

  • Kwery
  • Ghent
  • Permanent
From € 2.300 to € 3.500 per month
  • Benefits
    • Group insurance
    • Meal vouchers
    • Laptop
    • Individual hospital insurance
    • Family hospital insurance
    • Eco Cheque
    • Training
    • Additional paid leave
Ben jij klantgericht, communicatief sterk en heb je een passie voor het bieden van uitmuntende service? Dan hebben wij de perfecte uitdaging voor...

Customer Service Representative (Dutch, English & French)-Part-time (Late Hours)

  • Start People
  • Sint-Truiden
  • Interim optional fixed contract
From € 13,88 to € 16,76 per hour
  • You will manage customer inquiries (both private and professional) via phone and email, working on...
  • You will answer questions related to technical issues, membership registrations, orders, billing,...

Customer Service Representative (Dutch, English & French -Part-time, Late Hours)

  • Start People
  • Sint-Truiden
  • Interim optional fixed contract
From € 13,88 to € 16,76 per hour
Are you a fluent communicator in Dutch, English, and French, both spoken and written? If so, we have the perfect job for you!We are looking for...

Support Engineer PLC & Robotics

  • ABB
  • Huizingen
  • Permanent
  • Troubleshoot potential equipment failures and proactively take appropriate actions to...
  • Deliver outstanding and professional service, remotely or on-site, in key categories, e.g. planned...

Customer Service Officer

  • Robert Half
  • Brussels
  • Interim
  • Respond on requests and claims from customers (telephone 15#/day, mail 20#/day);
  • Contracts & files: check, input, rebates & additional services contracts;

Customer Service Officer

  • Robert Half
  • Brussels
  • Interim
  • Respond on requests and claims from customers. (telephone 15#/day, mail 20#/day);
  • Contracts & files : check, input, rebates & additional services contracts;

Customer Service Manager

  • Robert Half
  • Vilvoorde - Zaventem
  • Interim
  • handling requests from both new and existing customers.
  • processing incoming application forms ;

Maintenance/Support Engineer

  • Equans
  • Brucargo
  • Permanent
  • Benefits
    • Group insurance
    • Company car
    • Meal vouchers
    • Smartphone
    • Laptop
    • Internet cost / Subscription
    • Individual hospital insurance
    • Disability insurance
    • Bicycle leasing
    • Public transport contribution
    • Flat-rate allowance
    • Eco Cheque
    • 13th month
    • Holiday pay
    • Additional paid leave
    • Remote work
    • Furlough leave
  • provide operational support to clients in case of incidents (on-call system)
  • handle incoming calls about operational issues

Senior IT-support engineer |

  • Kwery
  • Ghent
  • Permanent
From € 3.300 to € 4.300 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Smartphone
    • Laptop
    • Internet cost / Subscription
    • Individual hospital insurance
    • Family hospital insurance
    • Parking
    • Eco Cheque
    • Training
    • Additional paid leave
    • Remote work
Een innovatieve speler in cloudoplossingen zoekt een gedreven Senior Customer Care Engineer die energie haalt uit het oplossen van technische...

Odoo Support Expert

  • Kwery
  • Ghent
  • Permanent
From € 2.800 to € 3.800 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Laptop
    • Internet cost / Subscription
    • Individual hospital insurance
    • Family hospital insurance
    • Bicycle leasing
    • Parking
    • Eco Cheque
    • Training
    • Additional paid leave
    • Remote work
    • Furlough leave
Dit snelgroeiende bedrijf, nabij Gent, is gespecialiseerd in IT-diensten en technologische oplossingen voor een breed scala aan klanten. Met een...

IT Support Medewerker | Bedrijfswagen

  • Kwery
  • Diksmuide
  • Permanent
From € 2.800 to € 3.500 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Individual hospital insurance
    • Remote work
  • Jij bent het algemene aanspreekpunt voor jouw collega's op de werkvloer voor allerlei hardware en...
  • Je brengt veel voorkomende problemen in kaart en denkt samen met jouw team en IT-manager na over...

IT Support Medewerker Infrastructuur

  • Kwery
  • Ypres
  • Permanent
From € 3.200 to € 4.000 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Smartphone
    • Laptop
    • Internet cost / Subscription
    • Individual hospital insurance
    • Family hospital insurance
    • Parking
    • Eco Cheque
    • Additional paid leave
    • Remote work
Dit innovatieve bedrijf, gevestigd in West-Vlaanderen, is een vooraanstaande speler in de voedingsindustrie en staat bekend om zijn focus op...

ICT Support Engineer | Work-life balance

  • Kwery
  • Bruges
  • Permanent
From € 2.800 to € 3.800 per month
  • Benefits
    • Group insurance
    • Meal vouchers
    • Smartphone
    • Laptop
    • Internet cost / Subscription
    • Individual hospital insurance
    • Remote work
  • 20 werknemers
  • 3 miljoen euro omzet

2nd-line Support Engineer | Bedrijfswagen

  • Kwery
  • Ghent
  • Permanent
From € 2.500 to € 3.200 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Smartphone
    • Laptop
    • Individual hospital insurance
    • Family hospital insurance
    • Parking
    • Eco Cheque
    • Training
    • Additional paid leave
    • Remote work
Ben jij op zoek naar een uitdagende functie bij een innovatief en groeiend bedrijf?Voor een vooraanstaand bouwbedrijf in Gent zijn wij op zoek naar...
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ICT Support Engineer | Behaal extra certificaten

  • Kwery
  • Waregem
  • Permanent
From € 2.500 to € 3.500 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Internet cost / Subscription
    • Individual hospital insurance
    • Remote work
  • Je zult aanvankelijk eerstelijns ondersteuning bieden aan eindgebruikers, maar na een bepaalde...
  • Je zult belast worden met het oplossen van verschillende vraagstukken met betrekking tot hardware-...

SALES SUPPORT B2B

  • bpost
  • Brussels
  • Permanent
  • Benefits
    • Group insurance
    • Company car
    • Meal vouchers
    • Individual hospital insurance
    • Disability insurance
  • Administrative Support: Assist the Business Developer and sales team in daily administrative tasks,...
  • Customer Relationship Management: Support the development and maintenance of relationships with...

Junior Support Engineer | Bedrijfswagen

  • Kwery
  • Ghent
  • Permanent
From € 10.000 to € 12.800 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Smartphone
    • Laptop
    • Internet cost / Subscription
    • Individual hospital insurance
    • Family hospital insurance
    • Parking
    • Eco Cheque
    • Training
    • Additional paid leave
    • Remote work
In het betoverende Gent staat een vooraanstaande organisatie, gehuisvest in een indrukwekkend kantoorgebouw dat hun leidende positie in de sector...

Customer Service Administrator

  • Client of Manpower
  • Elsene
  • Interim optional fixed contract
  • Benefits
    • Remote work
  • Ensure quality customer service and contact;
  • Take charge of the various requests received by mail, phone and online chat;

After-sales Service Employee

  • Start People
  • Evere
  • Interim optional fixed contract
  • Create return references
  • Prepare credit notes

IT Support Engineer

  • Kwery
  • Ostend
  • Permanent
From € 2.800 to € 3.800 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Smartphone
    • Laptop
    • Internet cost / Subscription
    • Individual hospital insurance
    • Family hospital insurance
    • Bicycle leasing
    • Parking
    • Compensation for meals
    • Eco Cheque
    • Training
    • Additional paid leave
    • Remote work
    • Furlough leave
  • 110 medewerkers
  • €205 miljoen omzet

IT supportmedewerker

  • Kwery
  • Roeselare
  • Permanent
From € 2.800 to € 3.800 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Smartphone
    • Laptop
    • Individual hospital insurance
    • Family hospital insurance
    • Parking
    • Eco Cheque
    • Benefits plan
    • Additional paid leave
    • Remote work
Deze dynamische organisatie, gevestigd in de regio Merelbeke, is gespecialiseerd in IT-diensten en technologische ondersteuning voor diverse...

Support Engineer

  • Kwery
  • Ypres
  • Permanent
From € 2.500 to € 4.500 per month
  • Benefits
    • Company car
    • Eco Cheque
  • Je levert wereldwijd support aan service-medewerkers en externe klanten.
  • Je zoekt oplossingen voor elektronische en software-gerelateerde problemen via data-analyse.

IT Support Engineer

  • Kwery
  • Ypres
  • Permanent
From € 2.800 to € 3.800 per month
  • Benefits
    • Group insurance
    • Company car
    • Meal vouchers
    • Laptop
    • Individual hospital insurance
    • Remote work
  • Je biedt eerstelijnsondersteuning aan interne gebruikers, beheert incidenten en serviceverzoeken,...
  • Je analyseert dagelijkse uitdagingen en werkt samen met IT-collega's om oplossingen te vinden voor...

IT Support Engineer

  • Kwery
  • Roeselare
  • Permanent
From € 3.000 to € 4.200 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Smartphone
    • Laptop
    • Internet cost / Subscription
    • Individual hospital insurance
    • Remote work
  • Bieden van 2nd line support aan zowel interne gebruikers als klanten.
  • Oplossen van M365-, O365-, netwerk- en hardwareproblemen.

IT Support Engineer

  • Kwery
  • Veurne
  • Permanent
From € 3.200 to € 4.000 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Laptop
    • Internet cost / Subscription
    • Individual hospital insurance
    • Family hospital insurance
    • Parking
    • Eco Cheque
    • Training
    • Additional paid leave
    • Remote work
    • Furlough leave
Voor een toonaangevende internationale producent in de voedingsindustrie zijn wij op zoek naar een gedreven IT Support Engineer. Dit familiebedrijf,...

Support Engineer | 2nd Line + Marktleider

  • Kwery
  • Roeselare
  • Permanent
From € 3.000 to € 4.200 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Laptop
    • Internet cost / Subscription
    • Individual hospital insurance
    • Remote work
  • Bieden van 2nd line support aan zowel interne gebruikers als klanten.
  • Oplossen van M365-, O365-, netwerk- en hardwareproblemen.

Support Netwerk Engineer

  • Kwery
  • Ghent
  • Permanent
From € 3.400 to € 4.400 per year
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Individual hospital insurance
    • Family hospital insurance
    • Eco Cheque
    • Additional paid leave
    • Remote work
Voor een dynamische organisatie in Gent zoeken we een IT Support & Netwerk Engineer om het groeiende team te versterken. Deze flexibele onderneming,...

Support Engineer | 34 vakantiedagen

  • Kwery
  • Antwerp & Port of Antwerp
  • Permanent
From € 2.400 to € 3.600 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Smartphone
    • Laptop
    • Internet cost / Subscription
    • Individual hospital insurance
    • Family hospital insurance
    • Eco Cheque
    • Training
    • Check up
    • Additional paid leave
    • Remote work
Ben jij een technisch talent met een passie voor ondersteuning en het oplossen van complexe vraagstukken? Wil je bijdragen aan de vlotte werking van...

IT-supportmedewerker

  • Kwery
  • Oudenaarde
  • Permanent
From € 2.800 to € 3.800 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Smartphone
    • Laptop
    • Family hospital insurance
    • Parking
    • Eco Cheque
    • Training
    • Check up
    • Additional paid leave
Wij zoeken voor een dynamisch bedrijf, nabij Kruisem, een gemotiveerde IT First Line Support medewerker om hun team te versterken.Onze klant is een...
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Volvo Group

Customer Support Advisor - Benelux Team

14886
Fixed-term, Full-time
Published on Jobat.be 1 day ago

Volvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible.

Customer Support Advisor - Benelux Team

Job description

 

 

This is us, your new colleagues

You will work in a dynamic environment with colleagues from all over the world, where your team is your family away from home. Our diversity makes us stronger, as we speak 21 different languages in order to support our customers. We are a 24/7 operation and our department is spread over three European sites – Ghent (Belgium), Rugby (UK) and Bucharest (Romania), as well as our team in Johannesburg (South Africa). Everyone shares a passion for giving the customer the best experience possible and solving any problems that might arise.

This is the job
  • Our multi-lingual advisors utilise their language skills to support customers with international breakdowns. It doesn’t matter where they are in Europe, we take full ownership of the breakdown and give our customers a peace of mind.
  • Communication is key. We are in regular dialogue with the dealer doing the repair and updating the customer with progress.
  • A creative and proactive approach to problem solving ensures our customers are well supported. When things aren’t going smoothly, we think outside the box.
  • Teamwork and collaboration are the foundations of our business

 

Profile

  • You are customer focused, always striving for the best possible service and solution for our customers.
  • You are a confident communicator, adapting your style to each customer to make sure they feel heard and supported.
  • You go the extra mile, solving problems with a proactive and creative mindset.
  • You like working in a team, supporting and lifting each other up.
  • You are keen to keep learning and developing your skills.
  • You are open to working in shifts, just like your colleagues, to provide round-the-clock service to our clients. It's possible to work fulltime or parttime.
  • You are fluent (written and verbal) in English, Dutch and German (if possible also French or open to improve this language)

 

 

 

Offer

A perfect match? Just some of the benefits of working for us...
  • Competitive salary, with meal vouchers, transport costs, shift allowance, etc.
  • Well-being services
  • Restaurant on site
  • Opportunity to grow within the company
  • Good work life balance
  • Possible to work 50% (2-3 days) from home
  • International environment

 

 

Function type:
Sector:
Location
Requirements
Professional bachelor (Higher Education Short Type) Dutch, English, German

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