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Vacatures Directie & management »
ICT in Brussel:
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Business analist
- Agentschap Digitaal Vlaanderen
- Brussel
- Onbepaalde duur
Met jouw talent voor businessanalyse krijg je bij ons echt groeikansen!Je hoeft (nog) geen business analist te zijn om er een te worden. Aanstormend...
Technical Team Leader
- Actief Interim Vilvoorde
- Elsene
- Interim
- Daily operational team management of Front Office and/or Back Office teams, including planning,...
- Resource management: planning of resource usage (shifts, holidays, projects) and estimation of...
IT Dispatcher
- Actief Interim Vilvoorde
- Brussel
- Interim optie vast
- Vragen en incidenten beheren door netjes rapporten aan te vullen via interne ERP systeem.
- Problemen rangschikken naargelang de urgentie van het incident.
Bedeler van flyers- tijdelijke opdracht
- Actief Interim Vilvoorde
- Brussel
Wil je een centje bij verdienen en daarbij ook lekker fysiek actief blijven? Of je bent student en je hebt nog wel wat uurtjes per week vrij? Lees...
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Volgende
Technical Team Leader
Functieomschrijving
As a Technical Team Leader, you will join our team working inside the EU Institutions offices in Brussels.
- Daily operational team management of Front Office and/or Back Office teams, including planning, definition of tasks, review of service level, quality control, risk analysis, call handling status and escalation, status reports (daily, monthly, yearly), problem reporting and organization definition;
- Resource management: planning of resource usage (shifts, holidays, projects) and estimation of costs, timescale and resource requirements for the expected level of service;
- Activities tracking against the plan, provide regular and accurate reports;
- Proactive in interaction with hierarchy;
- Costs monitoring, timescales and resources used. Take appropriate actions where these deviate from agreed tolerances;
- Managing the change control procedure;
- Providing effective leadership for the operational team, acting as a positive role and behavioural model at all times.
- Ensure all tasks are carried out in line with the needs, wishes and preferences of the client.
Profiel
In order to be an excellent applicant, it is crucial you have the following:
- At least 5 years’ experience in a similar managerial role
- Fluent in English and French
- Certified in ITIL V4 Foundation
Aanbod
For this position, you will be rewarded with:
- Competitive compensation packages
- Continuous learning (with the most modern methods - unlimited access to Udemy for Business) and?fast career growth
- Interesting and challenging tasks within large-scale projects
- An international?dynamic within a fast-paced?working environment
- The opportunity to work in a?diverse?environment with?talented?colleagues
Praktische informatie
Actief Interim Vilvoorde
Vorige
van
Volgende
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