Teamleader Luxury product

You will be joining an international company located in Brussels. Our client strives to make a difference by being a partner for other companies in providing an outstanding customer experience. Are you also passionate about delivering the best service to customers? Apply now!

Are you ready to lead a team and make a significant impact? We are seeking a motivated and passionate team leader to join a customer service team in Elsene.

 What You'll Do:

• You manage a team of around 10 dedicated customer service professionals


• You make sure that the KPI-goals are obtained 


• You coach both new and existing team members to reach their full potential


• You are able to tackle problem with a hands-on approach


• You work closely with managers and HR to determine and implement effective strategies


• You are in charge of the onboarding of new colleagues 


• You uphold and promote our brand's values and reputation.


• You provide detailed reporting to inform business decisions.

Who are they looking for? 

You have a strong background in customer service & are eager to step into a leadership role. Your knowledge of Dutch and English is nearly perfect, French is a Plus. Do you also have extra knowledge in Dutch or another EU-language? That's definitely an extra asset! If you're ready to work full-time and you like to focus on achieving team success, don't hesistate any longer to apply for this job!