IT support engineer

Essentiel Antwerp is a global contemporary brand from Antwerp, synonymous with positive energy. Dedicated to fierce, fabulous and fun-loving individuals, the label brings mood-boosting fashion that lifts the spirits. We are representative in more than 40 countries, with approximately 40 retail stores. Each store embodies our distinctive brand identity and is strategically located in prime locations. With a presence in over 750 doors and selected department stores, we have built a qualitative global wholesale distribution. Essentiel Antwerp stands for more than fashion, it stands for a state of being. Authenticity is at the heart of the company. With a continuous desire for growth, the brand is always on the lookout for the next move. To reinforce our small and efficient IT team, we are looking for an IT support engineer.

• You provide 1st line support to our headquarters’ colleagues and to end-users in our Essentiel Antwerp shops in Belgium, France, The Netherlands, Germany and UK.
• You install hardware, software, cash registers and mobile devices.
• You have knowledge of Microsoft 365 environment.
• You train end-users.
• You create IT-Technical and User Manuals.
• You maintain the asset list(s) and actively report on necessary changes.
• You are an asset in shaping IT support within the department & company.

• The right attitude is more important than the right degree.
• You are service-oriented, and customer minded.
• You are an IT enthusiast, always up for a challenge.
• You are fluent in Dutch and English both spoken and written. French and German are considered an asset.
• You are eager to expand your knowledge and skills on a permanent base.
• You are organized, proactive and able to manage priorities autonomously.
• You do not have a 9-to-5 mentality, and are willing to support outside normal office hours.
• You can handle stressful situations.
• You are an ambassador of the Essentiel Antwerp IT Team.