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Customer Service B2B
Customer Service B2B
Functieomschrijving
Aching to combine your communicative skills with your administrative capabilities? As this high level customer service representative in the medical technology industry you will predominantly be working with a total of 12 other employees to assist other companies. Your main duties will consist of:
- Provide insights with international ongoing orders.
- Handle international delivery documents such as letters of credit, returns, billing proof or special documents from the chamber of commerce.
- Using SAP to keep everything Up-to-Date.
- Inquire about questions that clients might have regarding their deliveries. These clients are mainly international distributors.
- Make sure inventory management is taken care off, by checking shelf life, backorders or general changes in inventory management systems
- Juggle administration with customer service rolls
- Able to provide professional answers or advice in English and French, since your customers come from a wide span in EMEA region.
Profiel
In order to be the perfect fit for this roll, it is important you posses:
- An excellent grasp over the English and French language. Bonus points if you are able to speak, Arabic or Russian!
- Prior experience using SAP
- Calm and Charismatic personality
Aanbod
Some nice to know characteristics about this position are:
- Contract for at least a year
- Plenty of onboarding from your international colleagues
- Fast start up
- Meal vouchers
- Reimbursement of travel expenses
Apply now so Marcus, Maryam or Sylvianne can help you along the application process. If you have any questions don’t hesitate to ask them via Toon emailadres
Praktische informatie
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