The company is located in Zaventem, and this is a full-time position in an international environment.
Customer Service Representative
Description de la fonction
Responsibilities for the After sales role include:
Managing incoming phone calls, emails, and other communication channels from customers.
Providing accurate and timely information about products, services, and orders to customers.
Resolving customer issues and product errors in a professional and customer-friendly manner. If the issue can't be resolved remotely, gather information for the engineering team to escalte the issue further
Recording customer interactions and updating customer databases.
Collaborating with internal teams to ensure customer satisfaction. Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at Afficher le site web.
Managing incoming phone calls, emails, and other communication channels from customers.
Providing accurate and timely information about products, services, and orders to customers.
Resolving customer issues and product errors in a professional and customer-friendly manner. If the issue can't be resolved remotely, gather information for the engineering team to escalte the issue further
Recording customer interactions and updating customer databases.
Collaborating with internal teams to ensure customer satisfaction. Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at Afficher le site web.
Profil
Qualifications required for the Customer Service position:
Minimum high school diploma.
Minimum first experience in a customer service role .
Excellent communication skills in Spanish and English, both verbally and in writing. Additionally, any other language ( French, Italian, Portugese,.. is a plus)
Customer-oriented mindset and the ability to work in a solution-oriented manner.
Knowledge of MS Office (Word, Excel, Outlook).
Minimum high school diploma.
Minimum first experience in a customer service role .
Excellent communication skills in Spanish and English, both verbally and in writing. Additionally, any other language ( French, Italian, Portugese,.. is a plus)
Customer-oriented mindset and the ability to work in a solution-oriented manner.
Knowledge of MS Office (Word, Excel, Outlook).
Offre
Our client offers:
A dynamic and international working environment.
Competitive salary package with fringe benefits.
Opportunities for professional growth and development.
Interested? Apply today!
A dynamic and international working environment.
Competitive salary package with fringe benefits.
Opportunities for professional growth and development.
Interested? Apply today!
Information pratique
Robert Half Belgium
Robert Half Belgium
Pegasus Park,
De Kleetlaan 12a bus 4 - 4de verdieping,
1831 Diegem
Robert Half Belgium
Pegasus Park,
De Kleetlaan 12a bus 4 - 4de verdieping,
1831 Diegem
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