Diplomatic Mission
Customer Service Representative
Description de la fonction
Job holder facilitates check-in/check-out, responds to inquiries, provides information, educates customers, and assigns work tasks. The Customer Service Center one-stop shop for support from all ICASS service providers to the employees in the Brussels Tri-Mission, which includes the Bilateral Embassy to the Kingdom of Belgium, the U.S. Mission to the European Union (USEU), and the U.S. Mission to NATO (USNATO).
Profil
EDUCATION: Two years post-secondary education in the fields of Information Technology, Technical Sciences, Diplomatic/Political Sciences, Information, Administrative Management, or related.
EXPERIENCE: 3 years of experience in a multi-agency/departmental customer service work environment, with emphasis in written and oral communication.
LANGUAGE: Fluency in English. Fluency in French or Dutch.
EXPERIENCE: 3 years of experience in a multi-agency/departmental customer service work environment, with emphasis in written and oral communication.
LANGUAGE: Fluency in English. Fluency in French or Dutch.
Offre
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À partir de € 3.918 par mois
- Assurance groupe
- Chèques-repas
- Assurance hospitalisation individuelle
- Assurance hospitalisation pour la famille
- Intervention dans les frais de deplacement
- Congés rémunérés supplémentaires
- Congé d'ancienneté
Full-time permanent position with extra-legal benefits: life insurance, hospitalization insurance (familyincluded), meal tickets, transportation reimbursements, seniority leave, special holidays, training, Employee Assistance Program etc.
Salary as of €3,918 gross/month.
Salary as of €3,918 gross/month.
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