Transcon Agent

Adhere to the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

For one of our customers, located in Brucargo (Machelen) we are looking for a Transon Agent.

Key Responsibilities: 

• Ensure smooth and timely freight process flow


• Ensure accurate and timely data entry 


• Track and Trace TRANSCON Files and reporting


• Use export TRANSCON Workflow on daily basis


• Ensure accurate and timely client and vendors billing


• Ensure delivery of freight and timely clearance when applicable


• Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.


• Contribute to maintain good relationships with suppliers


• Meet compliance at all times to regulations internal and external in accordance with government regulations.


• Understand department process flow, and looking for best practices to improve operational efficiency and productivity


• Ensure all customers standard operating procedures in place and updated in the DLSOPs


• Meet KPI standards in accordance with the Company’s procedures     


• Network communications, timely responses to emails and requests (internal and external)


• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 

Knowledge, skills and behaviours:

Knowledge:

• Basic local regulatory knowledge for compliance


• Global Logistics Industry knowledge (Incoterms, movement of cargo, etc.)


• Dangerous Goods certification (preferred)


• Reporting (KPI's)


• Must be able to arranging planning of Transcon shipments. Firts experinece is a must of minimum a year


• Must be able to work independantly. Be communicative.

Skills:

• Pro-active, strong organizational skills & team player


• Good computer skills (Excel, Word, Outlook)


• English & Dutch/French. Any other language is a +


• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

Behaviours:

• Positive, curious and willing to help attitude