Senior Credit Controller

The client is a global organization focused on providing exceptional services to its clients while maintaining efficient operations across departments.

• Follow up on overdue and ageing accounts by contacting clients directly via email or phone.


• Advise clients and propose solutions for outstanding payment issues.


• Handle order holds and releases, identifying causes and suggesting solutions.


• Communicate client inquiries to the relevant departments for resolution.


• Act as the main point of contact for customer queries regarding outstanding amounts.


• Manage client files and share necessary information with credit insurance providers.


• Ensure proper cash allocation for each client's purchases by liaising with them directly.


• Report directly to the Credit Controller.

• Bachelor's degree in finance, accounting, or a related field, or equivalent professional experience.


• Experience in a Credit Controller role.


• Fluency in English (German; additional languages (e.g., French, Dutch, Italian, Spanish) are a plus.)


• Strong organizational and prioritization skills with a results-driven approach.


• Excellent written and verbal communication skills for interacting with clients and internal teams.


• Customer-focused and solution-oriented mindset.