Internal Communications Officer

An international organisation representing public transport organisations all over the world.

Corporate communications, messaging and brand identity 

• Launch and/or reinvigorate corporate materials such as the annual report, services guide and other corporate brochures, presentations, templates etc.: define the content/structure/objectives of the product, implement a dissemination plan and coordinate with external suppliers when needed (copywriter, graphic designer, translators etc.)


• Regular review and update of corporate messages across all materials (vision, mission, values, governance, services & products, official figures such as membership figures and number of offices, governance etc)


• Ensure visibility  on different touchpoints at events: brochures & content publications on stand/ in sessions, signage etc.


• Communication around Annual Reception and General Assembly: invitations, materials, corporate gifts, banners etc.


• Membership comms: Develop and update communications materials to attract, onboard and retain members

Employee communications

• Lead the overall development and execution of the internal communications strategy


• Develop & deliver communication projects and content / change initiatives (e.g. new strategy) to all employees globally


• Organisation of physical, digital & hybrid events to create networking, engagement & knowledge sharing moments for employees across the organisation


• Manage content on all internal comms channels (Intranet, Teams, on-site in offices)


• Develop onboarding procedure with HR and other department representations

• Degree in communications or a related field


• Preferably 2-3 years of experience as a communications all-rounder


• Fluency in English (written and oral), French and other languages are an asset


• Proven writing and communications skills


• Excellent planning and organisational skills, ability to analyse and summarise concepts


• Proactive, creative and flexible, with strong attention to detail