A universal bank, its subsidiaries are present in more than 75 countries.
Back Officer
Functieomschrijving
Tasks as a KYC Outreach Officer :
- ?Coordinating KYC Outreach support to Business ;
- Performing full KYC Client Outreach including direct contact with the client ;
- Proactive interaction with internal teams (Business, AFC) and clients of the bank to ensure service improvement in the KYC remediation process ;
- Execution of KYC documentation (including entity corporate documentation like by laws, corporate resolutions, etc.), information, and due diligence research for new and existing clients in consideration of temporary exceptions ;
- Supporting Businessand taking the lead in completing KYCs (answer questions on documentation, policy, etc.) ;
- Taking responsibility of managing the front to end client KYC remediation process ;
- Assisting with execution of audits, escalations, and investigations on KYC issues as needed ;
- Execution delivery against internal and external agreed SLA’s ;
- Reporting against agreed deadlines (tracking of the MI and targets) ;
Profiel
- Excellent interpersonal skills and strong verbal and written communication skills in English, Dutch and French and ability to relate to different type of people in different environments ;
- Strong organizational skills ;
- Knowledge of AML policies which govern banks; Know You Client policy guidelines ;
- Ability to reach out and work independently with cross-functional team members in a matrix environment across the entire Deutsche Bank organisation ;
- Working knowledge of Microsoft Office Suite with advanced knowledge of Excel (Macros, Pivots, Lookups, etc.) and Power Point ;
- Knowledge of how Dutch legal structures, Trusts, Partnerships, etc. are organized ;
- Knowledge of main local addenda ;
- Ability to work well under tight deadlines and time pressure for quick turnaround with a desire to go above and beyond to satisfy our clients with appropriate decision making skills ;
- Minimum education level: Bachelor Degree ;
- Preferably 2-3 years of relevant experience in banking industry ;
- Teamwork ;
- Tenacity ;
- Discipline (well-organised, structured way of working) ;
- Client centricity ;
- Working under pressure ;
Aanbod
Offer :
- Attractive salary
- Fringe benefits
- Company perfectly located