Our client is a prominent B2B division within a leading Belgian kitchen solutions group, specializing in the sales and installation of kitchens and custom cabinetry, primarily for real estate developments. With a commitment to customer-centric service, they have experienced sustainable growth in a competitive market.
Team Leadership and Management:
- Allocate tasks to effectively manage workloads.
- Promote team cohesion and collaborative spirit.
- Assess and develop team members' skills.
- Ensure adherence to established processes.
- Create an engaging and motivating work environment.
- Onboard and train new team members.
Project Implementation:
- Maintain company quality standards.
- Coordinate schedules for internal and external installers.
- Monitor and enforce project deadlines.
- Identify and analyze execution errors to prevent recurrence.
- Foster cooperative relationships with sales departments.
Client Experience Enhancement:
- Ensure high-quality client relationships.
- Support team members in client interactions.
- Intervene in critical client cases as needed.