Trilingual Customer Service Officer - FR/NL/EN - Brussels
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- Interim
From € 2.800 to € 3.800 per month
- Sales and post-sales support: deliver product/service sales via phone with expert advice for...
- Issue resolution & customer satisfaction: provide timely and quality responses to customer...
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From € 4.000 to € 5.000 per month
- Manage customer inquiries and provide timely, appropriate solutions.
- Coordinate with the sales and logistics departments to streamline operations.
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Trilingual Customer Service Officer - FR/NL/EN - Brussels
As a Customer Service Officer, you will directly interact with clients. You are the image of professionalism of the company and has a direct impact on customer satisfaction and loyalty.
Our client stands proudly as one of Europe's foremost transportation leaders, delivering excellence and innovation in the industry.
Trilingual Customer Service Officer - FR/NL/EN - Brussels
Job description
- Sales and post-sales support: deliver product/service sales via phone with expert advice for customers, and efficiently manage post-sales documentation to drive organisational goals.
- Issue resolution & customer satisfaction: provide timely and quality responses to customer inquiries, ensuring customer relations adhere to defined standards and responsiveness.
- Knowledge enhancement: continuously refine and expand professional skills and technical expertise in Customer Service to leverage them effectively within the organisation.
Profile
- Bilingual proficiency in French, Dutch and English (written and spoken).
- Three years of relevant experience.
- Proficiency in computer tools, preferably with knowledge of a CRM tool.
- Strong service orientation and excellent communication skills.
- Ability to work effectively in a team.
Offer
-
From € 2.800 to € 3.800 per month
- A six-month interim contract with the opportunity for a permanent position
- An attractive salary
- Numerous additional benefits such as insurance, meal vouchers, eco-vouchers, transportation subscription, and bonuses.
- Unique travel perks enabling you to explore Europe.
- Generous vacation days for a better work-life balance.
- Flexible work policy tailored to your lifestyle.
- Dynamic training plan to enhance your skills.
- Supportive work environment and a tight-knit team eagerly awaiting your arrival.
Practical information
Page Personnel Belgium
Eleonore Bassine
Show number
Bastion Tower
Marsveldplein 5
Place du Champ de Mars 5
1050 Brussels
Eleonore Bassine
Show number
Bastion Tower
Marsveldplein 5
Place du Champ de Mars 5
1050 Brussels
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