Junior Customer Care Advisor
- Robert Half
- Brussels
- Interim
The main responsibilities for this job include: * you will provide excellent customer service through building and maintaining friendly and...
Customer Service (M/F/X) - Brussels - Fashion industry
- Page Personnel
- Brussels
- Permanent
From € 2.800 to € 3.200 per year
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Benefits- Meal vouchers
- Smartphone
- Bicycle leasing
- Culture and sports cheques
- Remote work
- Follow process from order to cash for your customer to ensure excellent service delivery and...
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Customer Service order-to-cash (M/F/X) - Logistics - Brussels
- Page Personnel
- Brussels
- Interim
From € 4.000 to € 5.000 per month
- Manage customer inquiries and provide timely, appropriate solutions.
- Coordinate with the sales and logistics departments to streamline operations.
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Junior Customer Care Advisor
Robert Half is currently recruiting a Junior Customer care Advisor Administrative speaking French, Dutch and English (M/F/X).
Our client is an international electric car company.The company is located in the centre of Brussels.
Junior Customer Care Advisor
Job description
The main responsibilities for this job include:
* you will provide excellent customer service through building and maintaining friendly and professional relationships with potential, current and previous customers.
* You are the first point of contact for the customers
* You manage Emails, enquiries, chats, service-inbound calls and/or outbound follow up calls.
* You might also be supporting in our customers' social media activity.
* you might support customers through the buying process, be the first line of complaint resolution, or provide customers with product information.
* You will work closely with internal teams to provide a streamlined experience for customers.
Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at Show website.
* you will provide excellent customer service through building and maintaining friendly and professional relationships with potential, current and previous customers.
* You are the first point of contact for the customers
* You manage Emails, enquiries, chats, service-inbound calls and/or outbound follow up calls.
* You might also be supporting in our customers' social media activity.
* you might support customers through the buying process, be the first line of complaint resolution, or provide customers with product information.
* You will work closely with internal teams to provide a streamlined experience for customers.
Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at Show website.
Profile
The requested qualifications for this job include:
- You have excellent oral and written communication in English, French and Dutch.
- A higher education degree (e.g. bachelor) and/or equivalent by experience in a similar role;
- You show exceptional customer service skills
- You are immaculate in listening and have an enthusiastic and flexible approach with the ability to work as part of a team.
- Your interest for electric vehicles and our planet surges through your communication into providing energetic and positive customer service.
- You are resilient, motivated with attention to detail and the promise to deliver qualitative work thanks to your good time management skills.
- You have Good IT and computer understanding within software/technology.
Offer
What does the company offer?
- A great job with autonomy within a growing and dynamic company;
- Integration in a supportive team and an induction program to start;
- A company giving many opportunities to learn and grow in skills;
- A permanent contract (38H/Week);
- A competitive salary package & benefits:
- Structural home working 2 days / week.
Practical information
Robert Half Belgium
Robert Half Belgium
Avenue Arnaud Fraiteur 15-23, 2nd floor block B,
1050 Brussels
Robert Half Belgium
Avenue Arnaud Fraiteur 15-23, 2nd floor block B,
1050 Brussels
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