Customer Service Representative
- American Embassy
- 2 min walking from the metro station Arts-Loi, 10 min walking from the Central Station
- Permanent
From € 3.918 per month
-
Benefits- Group insurance
- Meal vouchers
- Individual hospital insurance
- Family hospital insurance
- Public transport contribution
- Additional paid leave
- Furlough leave
Job holder facilitates check-in/check-out, responds to inquiries, provides information, educates customers, and assigns work tasks. The Customer...
Customer Service (M/F/X) - Brussels - Fashion industry
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- Brussels
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From € 2.800 to € 3.200 per year
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Benefits
- Meal vouchers
- Smartphone
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- Remote work
- Follow process from order to cash for your customer to ensure excellent service delivery and...
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Customer Support Specialist
- Profile Group
- Multiple regions
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From € 2.500 to € 3.000 per month
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Benefits
- Group insurance
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- Eco Cheque
- You contribute to the satisfaction of our customers.
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Trilingual Customer Advisor (M/F/X) - Brussels Center
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Customer Service (M/F/X) - Brussels - Fashion industry
As a customer service, you will assist customers with their inquiries to provide timely and satisfactory resolutions while maintaining a positive company image and promoting its products.
Renowned fashion company that has grown considerably in recent years. Its speciality? Offering sustainable fashion to a wide audience.
Customer Service (M/F/X) - Brussels - Fashion industry
Job description
- Follow process from order to cash for your customer to ensure excellent service delivery and follow-up.
- Be the single point of contact for customer inquiries of your region, prevent problems efficiently and communicate proactively in order to exceed customer expectations and deliver a premium customer care experience
- Answer calls professionally to provide information & advice about logistics, products, Commercial policy, terms and conditions for existing customers
- Manage & resolve Complaints quickly from A to Z, in collaboration with several departments to improve customers' experience
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Participate to the team growth by taking part to improvement project
Profile
- Fluent in Dutch and French, with a good level of English.
- Strong communication and interpersonal skills.
- Problem-solving abilities with empathy and patience.
- Adaptability to work in a dynamic and fast-paced environment.
- Team player who can collaborate with colleagues and other departments.
Offer
-
From € 2.800 to € 3.200 per year
- Meal vouchers
- Smartphone
- Bicycle leasing
- Culture and sports cheques
- Remote work
- An attractive salary with extra-legal benefits.
- The opportunity to work in freshly renovated offices in Brussels
- The chance to take part in team incentives or certain sports courses (yoga, fitness, etc.)
- At least one day of teleworking per week, with an additional week of remote work abroad.
- A four-day trip abroad for all new joiners.
Practical information
Page Personnel Belgium
Eleonore Bassine
Show number
Bastion Tower
Marsveldplein 5
Place du Champ de Mars 5
1050 Brussels
Eleonore Bassine
Show number
Bastion Tower
Marsveldplein 5
Place du Champ de Mars 5
1050 Brussels
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