Onze klant, gelegen te Antwerpen, is een internationale speler, actief in leasing van treinen.
Service Manager Trains
Functieomschrijving
The company not only rents out the trains but also provides all the maintenance and other services related to the rental. To manage this effectively, we are looking for a professional who will be responsible for the following tasks, among others;
- Manage and cultivate strong relationships with the service providers
- Ensure top-tier performance by supervising contractual KPIs for availability and reliability
- Skillfully negotiate service settlements with customers
- Build and expand a robust supplier network for maintenance
- Explore business opportunities for providing spare engines, wheels, and final drives
- Address and resolve customer complaints promptly and efficiently
- Collaborate closely with fleet planners to prepare and manage full-service operation budgets
- Formulate long-term plans for service improvements and expansions
- Work in harmony with other departments to ensure seamless service delivery
Profiel
For this position, we are looking for someone who possesses the following qualities:
- You have a Master’s or Bachelor’s degree in a technical field or equivalent experience
- You have a background in the railway or automotive sector
- You possess strong communication skills
- You are willing to travel within Europe about once a month
- You have some initial work experience and can handle contracts and budgets
- You speak and write fluent English; German is a plus
Aanbod
What's in it for you?
- Work at a company that allready exists for many years
- You have freedom to introduce your own ideas
- You work with dedicated colleagues who also like a party now and then
- As the largest private leasing company for locomotives and trains in Europe, the company offers the required financial stability and high growth potential
- A wide range of professional training opportunities
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