ABOUT AMNOVIS Amnovis is a pioneering engineering and production company specializing in high-end 3D printing technologies and materials. We manufacture cutting-edge products for demanding applications in industries such as medical devices, high-tech systems, and thermal management. Founded in 2020 by a team of passionate entrepreneurs and 3D printing experts, Amnovis is built on a foundation of innovation, quality, and dedication to delivering exceptional results for our customers. Our mission is driven by three core goals:
- Producing superior 3D-printed products tailored to meet the most stringent industry requirements.
- Pushing the boundaries of 3D printing technologies, materials, and applications, bringing groundbreaking innovations to market.
- Providing an exceptional customer experience by collaborating closely with our clients and delivering solutions that exceed expectations.
JOB DESCRIPTION As our
Sales & Marketing Assistant, you play a crucial role in supporting our commercial activities and ensuring smooth operations across sales and marketing. You will manage administrative processes with precision and structure while thinking proactively about how to improve our service to clients and internal teams. This hands-on role is ideal for someone who thrives in a dynamic and technical environment and takes ownership of their responsibilities. We are looking for a detail-oriented and entrepreneurial individual who is eager to contribute to the success of our customers and the company as a whole. This role goes beyond just working behind the scenes: you will be a critical point of contact for customers and ensure they consistently receive the best service.
YOUR TASKS - Manage all customer and sales information in the CRM system.
- Prepare quotes with support from the Engineering team.
- Send and follow up on quotes in collaboration with the Sales team.
- Process orders in the ERP system and issue order confirmations after consulting with the Operations Planner.
- Collect and create content for newsletters, social media, and promotional materials in line with the company’s branding.
- Maintain and update the company website and social media platforms.
- Coordinate the logistics and practical arrangements for exhibitions and other marketing initiatives, occasionally participating in their execution.
- Split between sales and marketing related tasks: initially approx. 90% sales vs. 10% marketing
YOUR RESPONSIBILITIES - Manage the end-to-end sales administration process, including preparing and following up on quotes, processing orders, and maintaining accurate records in the CRM system.
- Act as a point of contact for customer inquiries, providing timely and customer-focused solutions.
- Coordinate with internal teams (engineering, operations, quality) to ensure a smooth onboarding process for (new) customers, including commercial, technical and regulatory topics.
- Proactively identify and implement process improvements to enhance customer satisfaction and internal efficiency.
- Assist in the planning and execution of marketing and communication activities to boost brand visibility and engagement.