DACH Sales Support Administrator
Functieomschrijving
Headit is looking for a driven, positive minded and hands on Sales Support Administrator for DACH region.
About the company
An internationally active company with Belgian origin, active in Petrochemicals and with HQ in the region of Antwerp.
Your responsibilities as Sales Support Administrator for the DACH region (Germany, Austria, Switzerland):
- The coordination of the full order to cash process;
- Close collaboration with the Sales department and are the first contact for the customers in your region;
- Organisation of shipments within the DACH region: book and coordinate shipments, manage transport and custom documents, invoicing and follow up on deliveries;
- Set up and onboarding of new customers, considering customer specific requirements;
- Work together with Supply chain and operations to monitor forecasted vs actual orders;
- Monitoring of order parameters and stock management to ensure sufficient stock;
- Optimize shipments by configuring optimal loads;
- Inform customers in import rules & regulations, shipment terms, modes of transport, payments, customs and related documentation, etc;
- Support sales with customer forecasts.
Profiel
What do we look for in a Sales Support Administrator?
- You have relevant experience in a similar, customer and sales support role;
- Strong collaboration and communication skills that enable you to develop strong, positive relationships with internal and external stakeholders across multiple countries;
- Administratively skilled and good knowledge of MS Office applications;
- Understanding of / interested in logistics (export, etc.) & supply chain processes;
- Accurate, proactive and a great sense of ownership;
- Positive minded and solution oriented;
- Very fluent communication in German, English and Dutch. Knowledge of any other European language is an asset.
Aanbod
What do we offer?
- A versatile and challenging role with many cross departmental projects to take on;
- An environment that stimulates initiative and creative ideas;
- A good work-life balance with flexible working hours and the possibility to work from home 2 days a week;
- A flat company structure, a very open, inclusive environment with a family atmosphere. You are part of a diverse and international team with colleagues in Belgium and abroad;
- A very good training program that supports your personal learning and development plans;
- A complete salary package including various fringe benefits:
- Meal vouchers, home work allowance, a hospitalisation insurance, group insurance, additional holidays, etc.
Anderen bekeken ook