Customer Service
Functieomschrijving
Wat ga je doen?
We are looking for a Customer Service Representative for in Rumst. Are you looking forward to something new? Then be sure to read on.
What will your day look like:
- Processing incoming orders and answering questions from both external and internal customers;
- Starting to build strong relationships with a limited portfolio of customers;
- Deliver smooth delivery of customer orders;
- Modify orders and provide customers with immediate order confirmation;
- Ensure necessary documents are in order at all times;
- Manage orders and due dates according to KPIs;
- Providing customers with the necessary info about the company's services;
- Handling emails, phone calls and faxes;
- Performing necessary queries.
Wie ben jij?
- 2-3 years' experience in a similar position;
- Initial experience within the logistics world;
- Knowledge of CRM tools;
- Strong computer skills.
Opleiding: Bachelor or build up by expierence.
Vakkennis: 2 to 3 years of expierence.
Talenkennis: English.
Wat bieden wij jou?
- Meal vouchers €8/day;
- Hybrid role;
- Eco-cheques;
- ADV days;
- 2 additional holidays;
- Annual bonus.
Profiel
* Initial experience within the logistics world;
* Knowledge of CRM tools;
* Strong computer skills.
Opleiding: Bachelor or build up by expierence.
Vakkennis: 2 to 3 years of expierence.
Talenkennis: English.
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