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Program Manager

  • Unique Brussels
  • Watermael-Boitsfort
  • Intérim option contrat fixe
Jusqu'à € 3.000 par mois
  • Oversee Council meeting operations.
  • Ensure Council Members have information and materials required for a valuable Council experience.
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Unique Brussels

Program Manager

Intérim option contrat fixe, Temps plein
En ligne depuis 9 jours sur Jobat.be

An international company located in Brussels. 

Program Manager

Description de la fonction

Do you speak German and English? Do you have experience in event or customer relation?



We have the right job for you! 



We are looking for a Program Manager to work for an international company in Watermael-Boitsfort.



You will be responsible for the following: 




  • Oversee Council meeting operations.

  • Ensure Council Members have information and materials required for a valuable Council experience.

  • Support the invoicing process to ensure timeline payments.

  • Serve as a key point of contact for Members within your portfolio of 5-6 Councils.

  • Proactively ensure that each member fully participates in his/her Council, leveraging the value of each council seat.

  • Encourage and help Members to make cross-Council connections.

  • Working with your Program Director, ensure all written communication to Members (meeting agendas, etc.) are well written, high quality and engaging.

  • Analyze Member feedback from Council meetings and work proactively with your Program Director and Associate Director to continuously improve the Member experience.

  • Attend all Council meetings, ensuring smooth execution and a high quality experience for each Member.

  • Protect Member privacy and confidentiality, safeguarding confidential information shared.

  • Track data-driven metrics and develop/execute proactive plans to meet and exceed Member retention goals.

  • Partner with the Sales team as they recruit replacements for exiting Members.

  • Working with the Program Director, ensure each meeting remains on schedule and on topic.

  • Execute and manage Council meeting logistics to ensure a high quality Member Experience. These aspects include but are not limited to facilities, food and beverage, hotel accommodations, ground transportation, AV and tech support, materials, hospitality/entertainment for all meeting formats.

  • Own and resolve Member problems as they arise.

  • Track attendance and Member feedback.

  • Manage regular cost forecasts.

  • Execute each meeting within budget.

  • Continuously seek opportunities to improve our process and enhance the Member experience.

Profil

The succesful candidate will have the following profile: 




  • Bachelor's degree required.

  • Minimum of 2-3 years' work experience, preferably in a customer facing role.

  • Hospitality or event management experience is a plus.

  • Fluent in German and English, additional European languages a plus.

  • Strong oral and written communication skills.

  • Naturally curious and a quick, agile learner.

  • Sociable and service oriented.

  • Outstanding organizational skills and attention to detail.

  • Working knowledge of MS Office products and database management.

  • Ability to travel frequently.

Offre

  • Jusqu'à € 3.000 par mois

The company offers: 




  • A salary of 3000€ gross/month 

  • 3 days of homeworking 

  • 100€ allowance for homeworking 

  • 7€/day mealvouchers 

  • Travel cost reimbursement 

Calculer votre temps de trajet
À : Unique Brussels | Watermael-Boitsfort 1170

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08:30
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Type de fonction :
Lieu de travail
Exigences
Bachelier académique Expérience limitée (< 2 ans) Anglais, Allemand

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