Our client is located in region Flemish Brabant.

The scope of responsibilities for this job include:

Equipment & Asset Management

• Oversee the management and tracking of small IT equipment and assets.
• Onboard, stage, and prepare laptops and other IT equipment for new hires, ensuring a timely distribution process.
• Maintain and manage the laptop replacement program, including coordinating follow-ups with staff and IT departments.
• Order and manage printer toner and ensure printers remain operational in the office.

Technical Support

• Provide daily technical support to head office staff with a focus on delivering VIP support for executives.
• Act as the primary liaison with the service desk vendor on-site (Tuesdays and Thursdays), ensuring follow-ups on open tasks and coordinating ongoing communication.
• Monitor, analyze, and escalate IT tickets through the ticketing system while delivering troubleshooting and resolution services, as needed.
• Ensure all meeting room technology and equipment are functional and ready for use (e.g., monitors, conferencing tools).

Projects and Additional Responsibilities

• Participate in IT projects such as acquisitions, new office builds, and other relevant initiatives.
• Collaborate with cross-functional teams to address IT-related needs and resolve issues across the organization.
• Maintain a high standard of support while working well under pressure and managing multiple priorities.

Robert Half BV en Robert Half Project Sourcing BV verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op Afficher le site webhttps://www.roberthalf.com/be/nl/privacy.

The requested qualifications for this job include:

• You Have a bachelor's degree in IT or similar through experience.
• You have at least 5 years of hands-on experience in IT support, asset management, and related fields, including managing IT assets, troubleshooting issues and using asset management tools and procedures.

• You are familiar with onboarding processes, staging IT equipment for new hires and providing technical support, particularly in corporate environments and to executives.

• You are experienced with IT ticketing systems and troubleshooting practices to resolve issues efficiently
• You are fluent in English both written and verbally. French and/or Dutch is a plus.