As specialists in safety and well-being, we safeguard over 1,000,000 people daily across Belgium, the Netherlands, and France. We envision a world where every worker can perform their tasks securely and comfortably, returning home safe and sound each evening.
Inside Sales Expert - Charleroi
Description de la fonction
- Provide customers with timely and accurate information about our products and services.
- Prepare quotations, answer inquiries, handle complex orders, and address complaints.
- Gather customer insights, share them in team meetings, and seek solutions to optimize service delivery.
- Collaborate with an Account Manager to manage a defined customer portfolio and meet sales targets.
- Focus on building strong, long-term customer relationships.
- Identify and pursue up-sell, cross-sell, and new sales opportunities.
- Work closely with other departments to ensure an optimal customer experience.
Profil
- As a Customer Relation Expert, you will have at least 3 years' experience in a customer service department.
- You have a bachelor's degree or equivalent experience.
- You have a professional command of French and Dutch.
- You are customer-focused, asking questions about customers' expectations and needs, thinking along with them and proposing the best possible solution.
- You are results-oriented and take the necessary steps to achieve objectives.
- You are a team player, looking to work together, asking for and offering help to achieve the team's objectives.
- You are stress-resistant and continue to function effectively under pressure, in adversity or in difficult situations.
- You are open to change and can adapt your working methods smoothly when changes are made to processes and systems.
- You take the initiative in tackling problems, formulating proposals or optimising existing working methods.
- You are system literate and have experience with SAP or another ERP system.
- You have a good command of Excel and are familiar with applications such as V visualization and pivot table formatting.
Offre
- Join an exciting international environment where well-being and results go hand in hand.
- Our client values individuality, offering freedom to develop and manage your own career.
- Immerse yourself in our culture, contributing independently and responsibly with trust as the foundation.
- Enjoy a comprehensive benefits package, including a competitive salary, meal allowance, e-learning access, and insurance.
- Work in a friendly, informal atmosphere with a supportive manager.
- Your home base is their Charleroi office, where coffee and smiles are always ready; teleworking is also an option.
Information pratique
Page Personnel Belgium
Eleonore Bassine
Afficher le numéro+3227650520
Bastion Tower
Marsveldplein 5
Place du Champ de Mars 5
1050 Brussels