MANPOWER Office People specializes in recruiting office employees. We are fully committed to finding the Perfect Match between employers and candidates!

Welcome to a world of opportunity!

For an international production company, we are looking for a CUSTOMER SERVICE SPECIALIST (English/German)

You will be responsible for clear and effective communication, maintaining in-depth product knowledge, and providing timely, accurate solutions to meet customer needs.

• Act as the primary point of contact for customers, sales managers, logistics, production planning, and supply chain teams regarding order-related matters.
  
• Manage the full order process, including receiving, processing, and confirming orders.
  
• Plan and coordinate customer deliveries, monitor stock levels, and proactively offer available materials.
  
• Track customer sales plans, quotas, and order books, taking necessary actions when required.
  
• Oversee pipeline order management.
  
• Provide customer-related reports and insights upon request.
  
• Serve as the first point of contact for sustainability-related topics.
  
• Contribute to process improvements and projects within your area of responsibility.
  
• Support knowledge sharing across customer service teams.
  

Your Profile

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  Bachelor’s degree in a relevant field and experience in sales and/or customer service.

  
  
  
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  Fluent in English and German; 

  
  
  
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  Proactive mindset with a commercial approach, strong problem-solving skills, and the ability to propose alternative solutions.

  
  
  
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  Excellent communication and interpersonal skills, with a team-oriented attitude.

  
  
  
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  Ability to multitask and perform under time pressure.

  
  
  
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  Comfortable working with ERP systems and MS Office.