This organisation is a global leader in the Life Science industry. It prides itself on producing innovative solutions that contribute to the health sector, servicing clients worldwide from its base in Haasrode.
Customer Service (German Speaker)
Job description
- Handle incoming customer enquiries promptly and professionally.
- Provide product information and support to customers.
- Identify and resolve customer complaints by proposing effective solutions.
- Work closely with the sales team to ensure customer satisfaction.
- Track and follow up on customer orders to ensure timely delivery.
- Manage and update customer records in the company database.
- Provide feedback on customer service trends and potential issues.
- Participate in regular team meetings and training sessions.
Profile
A successful Customer Service Specialist (DACH) should have:
- A university degree or equivalent qualification.
- Fluency in German and English; additional languages are a plus.
- Proficiency in Microsoft Office Suite and CRM systems.
- Strong problem-solving and communication skills.
- A customer-centric approach and a positive attitude.
Offer
-
From € 3.200 to € 3.800 per month
- Group insurance
- Meal vouchers
- Laptop
- Internet cost / Subscription
- Family hospital insurance
- Parking
- Anniversary
- Flat-rate allowance
- Culture and sports cheques
- Eco Cheque
- Training
- Fitness subscription
- Additional family benefits
- Additional paid leave
- Remote work
- Furlough leave
- A competitive salary with extra-legal legal benefits (meal vouchers, eco vouchers, insurance, bonuses, net allowances, pension plan and 32 vacation days).
- An inclusive and supportive company culture.
- Opportunities for personal and professional development in the Life Science industry.
- Being part of a multicultural team in Haasrode.
Practical information
Page Personnel Belgium
Charlotte Mathieu
3226275585
Bastion Tower
Marsveldplein 5
Place du Champ de Mars 5
1050 Brussels
Charlotte Mathieu
3226275585
Bastion Tower
Marsveldplein 5
Place du Champ de Mars 5
1050 Brussels
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