After 20 years in Eupen, Experience Factory has decided to open a brand new center in Antwerp : E-karting, Action Game, Darts, Arcades…
Experience Factory will be the new place for fun & adrenaline enthusiasts in Antwerp!

We are looking for creating the best team with managers who will have excellent people skills.
As General Manager, you will focus on the overall management of the venue, including maintenance, staff coordination, events, customers,…
Do you want to be part of that adventure?

• You oversee day-to-day operations
• You detect and fulfill customers’ needs
• You follow and optimize the expenses
• You hire and guide your talented team members and ensure their growth
• You make sure that all procedures are followed by the entire team
• You coordinate the monthly HR closing in collaboration with our social security service.
• You develop goals and objectives in collaboration with the Managing Director and Owner
• Maintain relationships with third parties (partners/suppliers/legal authorities)
• Represent the company in events, conferences etc.

• You have a master’s degree
• You have minimum 10 years' experience and minimum 5 years' experience in team management
• You are customer oriented with a touch of analytic mind
• You know the business process and functions (customer journey, HR, operations, procurements etc.) or are ready to learn a topic you are not familiar with.
• You have an excellent communication skills and think in a solution-oriented way
• You can take decisions and you have a certain level of stress resistance
• You are a positive minded person and want to share that vision
• You are flexible
• You are fluent in English and Dutch. French being a plus.

Fascinated?
Mail your motivation letter and CV to Afficher le formulaire de demande d'emploijobs.antwerp@experience-factory.com