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Customer Support Manager - Nordic Team

AI & BI Team Lead (m, f, x)

Assistant General Manager (H/F/X)

Lead Editing Team

  • Benefits
    • Group insurance
    • Meal vouchers
    • Smartphone
    • Laptop
    • Internet cost / Subscription
    • Individual hospital insurance
    • Eco Cheque

Integrated Risk Manager (NL/ENG)

  • KBC
  • Multiple regions
  • Permanent

Procurement Manager Operations North

  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Smartphone
    • Laptop
    • Internet cost / Subscription
    • Individual hospital insurance
    • Family hospital insurance
    • Eco Cheque
    • 13th month
    • Holiday pay
    • Additional paid leave
    • Remote work

Senior Pricing Manager

  • bpost
  • Brussels
  • Permanent
  • Benefits
    • Group insurance
    • Company car
    • Meal vouchers
    • Individual hospital insurance
    • Disability insurance

Business Development Manager – SME Brussel

  • bpost
  • Brussels
  • Permanent
  • Benefits
    • Group insurance
    • Company car
    • Meal vouchers
    • Individual hospital insurance
    • Disability insurance

Policy Adviser, Responsible Investment

  • EDFI
  • Brussels
  • Permanent
  • Benefits
    • Remote work

Account Manager | Digital Solutions

  • Benefits
    • Group insurance
    • Company car
    • Meal vouchers
    • Smartphone
    • Laptop
    • Internet cost / Subscription
    • Individual hospital insurance
    • Bicycle leasing
    • Public transport contribution
    • Flat-rate allowance
    • Eco Cheque
    • Training
    • 13th month
    • Holiday pay
    • Additional paid leave
    • Remote work

Audit Practice Leader

  • bpost
  • Brussels
  • Permanent
  • Benefits
    • Group insurance
    • Company car
    • Meal vouchers
    • Individual hospital insurance
    • Disability insurance

Supply Chain Manager Safety Jogger

National Key Account Manager Retail / Off-trade/ (h/f/x)

  • Benefits
    • Group insurance
    • Company car
    • Remote work

BUSINESS DEVELOPMENT MANAGER – Pixel Inspiration

  • bpost
  • Antwerpen
  • Permanent
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Individual hospital insurance
    • Disability insurance

Policy Manager - Export Credit Insurance

  • Benefits
    • Group insurance
    • Laptop
    • Individual hospital insurance
    • Family hospital insurance
    • Disability insurance
    • Public transport contribution
    • Bicycle allowance
    • Eco Cheque
    • Training
    • Benefits plan
    • Additional family benefits
    • 13th month
    • Holiday pay
    • Additional paid leave
    • Remote work
    • Furlough leave
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SAP Solutions Lead

  • Kwery
  • Kortrijk
  • Permanent
From € 5.000 to € 6.500 per month
  • Benefits
    • Company car
    • Eco Cheque

Software Project Manager

  • Kwery
  • Kortrijk
  • Permanent
From € 4.000 to € 6.000 per month
  • Benefits
    • Company car
    • Eco Cheque

Lead .NET Developer

From € 4.000 to € 6.500 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Individual hospital insurance
    • Remote work

Accountant - €4,000 + Benefits - International Transport Leader

From € 2.500 to € 4.000 per month

Lead Full Stack Developer JS

  • Kwery
  • Waregem
  • Permanent
From € 3.800 to € 5.700 per month
  • Benefits
    • Group insurance
    • Company car
    • Meal vouchers
    • Individual hospital insurance
    • Remote work

Teamleader Broker Remuneration

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  • Sint-Gillis
  • Permanent

Tech Lead

  • Kwery
  • Roeselare
  • Permanent
From € 4.000 to € 6.000 per month
  • Benefits
    • Group insurance
    • Company car
    • Meal vouchers
    • Individual hospital insurance
    • Remote work

Finance Operations Manager

Key Account Manager STACI

  • bpost
  • Antwerpen
  • Permanent
  • Benefits
    • Group insurance
    • Meal vouchers
    • Individual hospital insurance
    • Disability insurance

BUSINESS DEVELOPMENT MANAGER B2B Telecom

  • bpost
  • Brussels
  • Permanent
  • Benefits
    • Group insurance
    • Company car
    • Meal vouchers
    • Individual hospital insurance
    • Disability insurance

Project Manager Dynamics 365 Business Central

  • Kwery
  • Multiple regions
  • Permanent
From € 3.500 to € 4.600 per month
  • Benefits
    • Group insurance
    • Company car
    • Meal vouchers
    • Smartphone
    • Laptop
    • Individual hospital insurance
    • Flat-rate allowance
    • Eco Cheque
    • Remote work

Project Manager for European Standards in Consumer Sectors – Energy and Living

  • Benefits
    • Training
    • Benefits plan

Freelance IT Project Manager - Langlopend Project

  • Kwery
  • Antwerp & Port of Antwerp
  • Permanent
From € 81 to € 125 per hour

Customer Support Advisor - Benelux Team

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Volvo Group

Customer Support Manager - Nordic Team

17207
Permanent, Full-time
Published on Jobat.be 2 days ago

Founded in 1927, the Volvo Group is committed to driving prosperity and shaping the future landscape through sustainable transport, mobility, and infrastructure solutions. By offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity.

Our headquarters are in Gothenburg, Sweden. Volvo Group shares are listed on Nasdaq Stockholm.

Customer Support Manager - Nordic Team

Job description

 

 Introduction

 

Volvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible. 

What you will do

 

As Customer Support Manager you are a real people manager and have good communication and coaching skills. You enjoy having close connections with your team members, a team of roughly 15 people, and colleagues and can build an informal, fun and motivating team atmosphere. By creating an environment of openness and trust, you provide a safe place to share ideas and encourage feedback. You are able to create engagement and can encourage people to take the lead. You are able to multitask and can lead with passion, perform with purpose and dare to try new ways.

Creating & managing work schedules is also a key part of your role, securing team members are available at the most critical times delivering the best possible customer service. In support of vehicle uptime, you will cooperate closely with your market(s) to secure the best customer experience.

This is us, your new colleagues

 You will work in a dynamic environment with colleagues from all over the world, where your team is your family away from home. Our diversity makes us stronger, as we speak 21 different languages in order to support our customers. 

We are a 24/7 operation and our department is spread over three European sites – Ghent (Belgium), Rugby (UK) and Bucharest (Romania), as well as our team in Johannesburg (South Africa). Everyone shares a passion for giving the customer the best experience possible and solving any problems that might arise. 

 

Profile


Do you dream big? We do too, and we are excited to grow together. In this role, you will bring: 

  • As a natural people manager are you inclusive, communicative and customer focused?
  • Do you thrive on curiosity and enjoy multitasking.
  • Are you results driven, have experience as a customer suppprt manager, and are able to maintain the people focus that is needed?
  • If you are fluent in Swedish, this would be an asset.
  • If you have a hands-on approach in solving problems and enjoy working in a fast pace operational environment, then look no further.

 

 

 

Offer

What’s in it for you?

 We offer a solid package of compensation and benefits, plus you will enjoy:  

  • You will have the opportunity to work in global and dynamic organization with highly skilled colleagues
  • A working environment that truly believes in customer success, trust, passion, performance and change
  • Regular opportunities for training and education to develop yourself continuously
  • Extra days off, a company restaurant, initiatives concerning health and well-being
  • A competitive salary based on your experience & competences
Ready for the next move?

 Volvo is the place to be where you can develop a career within a world known and respected brand.

Come and join our international team!

 

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Requirements
Professional bachelor (Higher Education Short Type) English

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