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Operations Teamleader
Memo is a customer-oriented company focused on providing excellent service to major clients. Our mission is to assist every client in the best possible way through precise administration and effective communication. We value authenticity, empathy, and the continuous development of our employees. At Memo, you will have the opportunity to work in a dynamic environment where no two days are the same, and where your skills and commitment are truly appreciated.
Operations Teamleader
Job description
Are you ready for a dynamic role as a Teamleader? We are looking for a driven Teamleader who can help achieve outstanding results. In this role, you will be responsible for leading two teams within Memo management, consisting of approximately 16 employees.
Your daily responsibilities include:
- Leading and coaching self-managing teams.
- Ensuring efficient operations and customer satisfaction.
- Leading team meetings and participating in various forms of consultation.
- Identifying issues and collaborating with management for solutions.
- Assisting in the onboarding of new clients.
- Maintaining client relationships and overseeing invoicing.
Profile
Do you recognize yourself in the following attributes? Then you are the ideal candidate for Memo!
- Extensive administrative skills.
- Fluent in Dutch, French, and English.
- Strong communication skills and commercial acumen.
- Solution-oriented with technical insight.
- Proficient in using IT systems.
- Experience in a similar role is a plus, but not essential.
- Knowledge of KPI Management.
- Availability between Monday and Sunday and willingness to work in shifts.
Offer
What do you get in return:
- A 4/5th position (24 hours per week), spread over 4 days.
- Work locations in both Zele and Aalst.
- Varied working hours due to our 24/7 service.
- A dynamic work environment with diverse and skilled colleagues.
- Opportunities for personal development and growth.
- A challenging and varied role.
Practical information
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