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Customer Support Manager - Nordic Team

Account Manager | Digital Solutions

  • Benefits
    • Group insurance
    • Company car
    • Meal vouchers
    • Smartphone
    • Laptop
    • Internet cost / Subscription
    • Individual hospital insurance
    • Bicycle leasing
    • Public transport contribution
    • Flat-rate allowance
    • Eco Cheque
    • Training
    • 13th month
    • Holiday pay
    • Additional paid leave
    • Remote work

COMMERCIAL CLERK

From € 2.750 to € 3.450 per month
How is this salary calculated?

The salary information provided is based on anonymised data from .

The representation of salaries is based on criteria such as industry, job title, location and a number of other elements.

  • Benefits
    • Group insurance
    • Smartphone
    • Laptop
    • Internet cost / Subscription
    • 13th month
    • Performance bonus
    • Holiday pay

Contract Manager

  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Smartphone
    • Laptop
    • Internet cost / Subscription
    • Individual hospital insurance
    • Family hospital insurance
    • Disability insurance
    • Bicycle leasing
    • Flat-rate allowance
    • Eco Cheque
    • Training
    • 13th month
    • Holiday pay
    • Additional paid leave
    • Remote work
    • Furlough leave

Business Development Manager

Area Sales Manager Belgium

Sales Engineer | Chemical Background

  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Smartphone
    • Laptop
    • Internet cost / Subscription
    • Individual hospital insurance
    • Birth
    • Wedding
    • Anniversary
    • Saint Nicolas
    • Flat-rate allowance
    • Eco Cheque
    • Training
    • 13th month
    • Holiday pay
    • Additional paid leave
    • Remote work
    • Furlough leave

INTERNATIONAL TECHNICAL SALES SUPPORT

  • Benefits
    • Group insurance
    • Meal vouchers
    • Individual hospital insurance
    • Training

Business Development Manager – SME Brussel

  • bpost
  • Brussels
  • Permanent
  • Benefits
    • Group insurance
    • Company car
    • Meal vouchers
    • Individual hospital insurance
    • Disability insurance

Customer Service Specialist Europe

  • Benefits
    • Group insurance
    • Individual hospital insurance

BUSINESS DEVELOPMENT MANAGER B2B Telecom

  • bpost
  • Brussels
  • Permanent
  • Benefits
    • Group insurance
    • Company car
    • Meal vouchers
    • Individual hospital insurance
    • Disability insurance

BUSINESS DEVELOPMENT MANAGER B2B Circular Economy

  • bpost
  • Brussels
  • Permanent
  • Benefits
    • Group insurance
    • Company car
    • Meal vouchers
    • Individual hospital insurance
    • Disability insurance

BUSINESS DEVELOPMENT MANAGER B2B Healthcare

  • bpost
  • Brussels
  • Permanent
  • Benefits
    • Group insurance
    • Company car
    • Meal vouchers
    • Individual hospital insurance
    • Disability insurance

INKOPER AUTOMOTIVE SECTOR

  • Benefits
    • Group insurance
    • Laptop
    • Eco Cheque

Enthousiaste Inside Sales Medewerker

  • Altrex
  • Eastern Flanders
  • Permanent
  • Benefits
    • Group insurance
    • Meal vouchers
    • Individual hospital insurance
    • Training
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Key Account Manager - E-commerce

  • bpost
  • Brussels
  • Permanent
  • Benefits
    • Group insurance
    • Meal vouchers
    • Individual hospital insurance
    • Disability insurance

BUSINESS DEVELOPMENT MANAGER – Pixel Inspiration

  • bpost
  • Antwerpen
  • Permanent
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Individual hospital insurance
    • Disability insurance

Commercial externe Techniques Spéciales

  • Benefits
    • Group insurance
    • Company car
    • Meal vouchers
    • Smartphone
    • Laptop
    • Individual hospital insurance

SALES SUPPORT B2B

  • bpost
  • Brussels
  • Permanent
  • Benefits
    • Group insurance
    • Company car
    • Meal vouchers
    • Individual hospital insurance
    • Disability insurance

Commercieel Medewerker Intern

  • Benefits
    • Group insurance
    • Meal vouchers
    • Smartphone
    • Laptop
    • Individual hospital insurance
    • Training

Internal Sales Consultant

From € 2.500 to € 3.500 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Individual hospital insurance
    • Remote work

Inside Sales Coordinator

  • Benefits
    • Meal vouchers
    • Individual hospital insurance

CRM Sales Consultant

  • Kwery
  • Eastern Flanders
  • Permanent
From € 3.500 to € 6.000 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Laptop
    • Individual hospital insurance
    • Family hospital insurance
    • Bicycle leasing
    • Flat-rate allowance
    • Eco Cheque
    • Training
    • Remote work

(Junior) Sales Consultant

  • Kwery
  • Antwerp & Port of Antwerp
  • Permanent
From € 2.500 to € 3.500 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Individual hospital insurance
    • Remote work

Sales Executive | Sterke onboarding

From € 2.500 to € 3.500 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Individual hospital insurance
    • Remote work

Recruiter IT/Engineering/Finance

From € 2.500 to € 3.500 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Individual hospital insurance
    • Remote work

Recruitment/Sales Consultant

  • Kwery
  • Antwerp
  • Permanent
From € 2.500 to € 3.500 per month
  • Benefits
    • Group insurance
    • Company car
    • Petrol card / Fuel card for electric charging
    • Meal vouchers
    • Individual hospital insurance
    • Remote work

Account Manager B2B

Key accountmanager

  • Benefits
    • Group insurance
    • Company car
    • Laptop
    • Eco Cheque

Sales Advisor Inversteringsvastgoed

  • Realis
  • Multiple regions
  • Permanent
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Volvo Group

Customer Support Manager - Nordic Team

17207
Permanent, Full-time
Published on Jobat.be 9 days ago

Founded in 1927, the Volvo Group is committed to driving prosperity and shaping the future landscape through sustainable transport, mobility, and infrastructure solutions. By offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity.

Our headquarters are in Gothenburg, Sweden. Volvo Group shares are listed on Nasdaq Stockholm.

Customer Support Manager - Nordic Team

Job description

 

 Introduction

 

Volvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible. 

What you will do

 

As Customer Support Manager you are a real people manager and have good communication and coaching skills. You enjoy having close connections with your team members, a team of roughly 15 people, and colleagues and can build an informal, fun and motivating team atmosphere. By creating an environment of openness and trust, you provide a safe place to share ideas and encourage feedback. You are able to create engagement and can encourage people to take the lead. You are able to multitask and can lead with passion, perform with purpose and dare to try new ways.

Creating & managing work schedules is also a key part of your role, securing team members are available at the most critical times delivering the best possible customer service. In support of vehicle uptime, you will cooperate closely with your market(s) to secure the best customer experience.

This is us, your new colleagues

 You will work in a dynamic environment with colleagues from all over the world, where your team is your family away from home. Our diversity makes us stronger, as we speak 21 different languages in order to support our customers. 

We are a 24/7 operation and our department is spread over three European sites – Ghent (Belgium), Rugby (UK) and Bucharest (Romania), as well as our team in Johannesburg (South Africa). Everyone shares a passion for giving the customer the best experience possible and solving any problems that might arise. 

 

Profile


Do you dream big? We do too, and we are excited to grow together. In this role, you will bring: 

  • As a natural people manager are you inclusive, communicative and customer focused?
  • Do you thrive on curiosity and enjoy multitasking.
  • Are you results driven, have experience as a customer suppprt manager, and are able to maintain the people focus that is needed?
  • If you are fluent in Swedish, this would be an asset.
  • If you have a hands-on approach in solving problems and enjoy working in a fast pace operational environment, then look no further.

 

 

 

Offer

What’s in it for you?

 We offer a solid package of compensation and benefits, plus you will enjoy:  

  • You will have the opportunity to work in global and dynamic organization with highly skilled colleagues
  • A working environment that truly believes in customer success, trust, passion, performance and change
  • Regular opportunities for training and education to develop yourself continuously
  • Extra days off, a company restaurant, initiatives concerning health and well-being
  • A competitive salary based on your experience & competences
Ready for the next move?

 Volvo is the place to be where you can develop a career within a world known and respected brand.

Come and join our international team!

 

Calculate your travel time
To : Volvo Group | Oostakker 9041

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08:30
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Function type:
Sector:
Location
Requirements
Professionele Bachelor (Hoger Onderwijs Korte Type) English

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