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Production & support in Brussels:
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Support Engineer PC / Software
- ABB
- Brussels
- Permanent
- Troubleshoot potential software bugs and logic failures and proactively take appropriate actions to...
- Deliver outstanding and professional service, remotely or on-site, in key categories, e.g. planned...
Senior Information Securtity Officer (NL/ENG)
- KBC
- Multiple regions
- Permanent
- You will communicate the information security strategy, translate it into practice and monitor its...
- Based on your expertise, you will provide advice and support in all kinds of projects, initiatives...
Third Line Support Manager
- Credendo
- Brussels
- Permanent
-
Benefits- Group insurance
- Meal vouchers
- Smartphone
- Laptop
- Individual hospital insurance
- Family hospital insurance
- Disability insurance
- Dental insurance
- Public transport contribution
- Bicycle allowance
- Eco Cheque
- Training
- Benefits plan
- Additional family benefits
- Performance bonus
- Holiday pay
- Additional paid leave
- Remote work
- Furlough leave
- You will use your industry expertise and management capabilities to assure fluent and efficient...
- You will be the lead manager and key contact in technical and complex roll-outs related to Azure,...
Data Governance Lead
- Fednot
- Brussels
- Permanent
- Have a good overview of the entire organization and participate in translating company strategy...
- Endorse this data strategy, not only for one department, but for all departments across the...
Cloud DBA
- USG Professionals
- Brussels
- Fixed-term
- Technical evaluation of existing cloud environment
- Building of new cloud environments
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At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.
Support Engineer PC / Software
Job description
In this role, you will have the opportunity to provide technical assistance to external customers and ensure timely and cost-effective support in accordance with guidelines.
Each day, you will be the first and consistent point of contact to provide effective solutions to customers facing technical problems related to the industrial application software layer of the delivered solution, from the incoming call to the final closing and reporting.
You will be mainly accountable for:
Each day, you will be the first and consistent point of contact to provide effective solutions to customers facing technical problems related to the industrial application software layer of the delivered solution, from the incoming call to the final closing and reporting.
You will be mainly accountable for:
- Troubleshoot potential software bugs and logic failures and proactively take appropriate actions to offset/prevent problems and inform internal partners;
- Deliver outstanding and professional service, remotely or on-site, in key categories, e.g. planned maintenance, repairs, extensions, upgrades and retrofits, end-of-life services and replacements;
- Provide assistance for commissioning activities (i.e. final editing of as-built project files, editing and testing of procedures) and for conducting testing and verification activities for new projects;
- Provide sales support for change request based on knowledge of customers: specifications, prices, eventually planning;
- One week a month be available round the clock as first-line support for clients with any problems (via phone, modem connection and/or on the spot intervention);
- Suggest product and process improvements to enhance operations and customer service.
Profile
- Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of industrial automation
- Knowledge of PLC programming, robotics and standard field components in automatization like frequency drives, scanners, security systems….
- We welcome young graduates or equal by experience (at least 2 years);
- Customer orientated and ability to identify and assess customers’ needs to achieve satisfaction;
- A collaborative, solutions-oriented approach and strong communication skills;
- Able to cope with pressure, tight deadline and demanding customers; SUPPORT ENGINEER PLC & ROBOTICS 2/2
- Willing to be on call one week during a monthly rotation;
- Willing to keep knowledge up to date on the latest developments in the used technologies;
- Willing to work occasionally on-site in Belgium or abroad
- Fluent in Dutch or French with a good knowledge of English (German being an asset);
- Live ABB’s core values of safety and integrity, which means taking
Offer
ABB Robotics & Discrete Automation Business area provides robotics, and machine and factory automation including products, software, solutions and services. Revenues are generated both from direct sales to end users as well as from indirect sales mainly through system integrators and machine builders. Show website
The Global Solutions Center – Packaging and Logistics for Service Robotics is located in Huizingen, Belgium and specializes in robot-centric automation solutions for e-commerce, retail, fresh food, non-food and express parcel segments. Our portfolio ranges from robotic products to modular cells, engineered turnkey solutions (like high-bay warehouses or goods to man picking) and lifecycle management services.
We value people from different backgrounds. Apply today for your next career step within ABB and visit Show website to learn about the impact of our solutions across the globe. #MyABBStory
Please contact Patrick Brahm, Talent Partner, Guido Gezellestraat 126, 1654 Beersel, Belgium or Show emailaddress for additional information.
The Global Solutions Center – Packaging and Logistics for Service Robotics is located in Huizingen, Belgium and specializes in robot-centric automation solutions for e-commerce, retail, fresh food, non-food and express parcel segments. Our portfolio ranges from robotic products to modular cells, engineered turnkey solutions (like high-bay warehouses or goods to man picking) and lifecycle management services.
We value people from different backgrounds. Apply today for your next career step within ABB and visit Show website to learn about the impact of our solutions across the globe. #MyABBStory
Please contact Patrick Brahm, Talent Partner, Guido Gezellestraat 126, 1654 Beersel, Belgium or Show emailaddress for additional information.
Practical information
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