Would you like to join a dynamic, international company? Do you enjoy customer contact? Then look no further! 



Our client, a Florida-based company specializing in digital imaging, is looking for a Customer Service Administrator for its Belgian branch. 

 

As Customer Service Administrator, you: 

• Ensure quality customer service and contact;
  
• Take charge of the various requests received by mail, phone and online chat;
  
• Inform customers about the different products offered and take care of orders and up-sell received online;
  
• Provide administrative support to the sales department (creation and management of customer files;
  
• Follow up with customers to ensure their level of satisfaction with the products;
  
• Track returns and refunds;
  

As Customer Service Administrator you are/have: 

• Fluent in English and know another European language;
  
• good communication skills and good understanding of the client's need;
  
• Previous experience (at least 2 years) as sales administrator;
  
• Computer literate;
  
• Ability to work under deadlines and can prioritize your tasks;
  
• Professional, efficient and solution-oriented;
  
• Open-minded with your work process as well as organized;