Operation Manager | E-Mobility

Equans, the reference for multi-technical installations and maintenance services and is part of the Bouygues group. In our company, we design, install and provide customised solutions and services to improve our clients’ infrastructure, equipment, systems and technical processes.
 
Our ambition? To help companies and local authorities in their transitions:

• energy transition: reducing energy consumption and CO2 emissions
• digital transition: connecting equipment to make it more effective and efficient
• industrial transition: optimising productivity and technical installation management

What if you could lead the charge towards a sustainable future while accelerating our customer’s journey to E-Mobility? 

As an E-Mobility Operation Manager, you play a pivotal role in shaping the operational excellence and customer experience within our dynamic team.

Are you a leader that is looking for personal development in a rapidly transforming environment? Do you want to co-create the future of E-Mobility? If you answer is YES to all above, this is what we’re offering:

• a leading provider of green energy solutions
• over a century of experience in electrical engineering
• in depth energy grid expertise to support the large-scale deployment of electric vehicle infrastructure
• roles that provide unmatched personal growth opportunities
• a fantastic, positive team environment with the passion to deliver this growth challenge

Join Equans Belux in a vibrant workplace where your leadership transforms the landscape of electric vehicle infrastructure.

Are you up for the challenge of managing and optimizing the full end-to-end process for E-Mobility operations? Your role will include:

• drive operational excellence with a cross-functional group of internal stakeholders, including HSEQ, design, project coordination, and installation partners
• define and implement operational processes and milestone objectives to enhance efficiency
• develop metrics and tracking methods to ensure progress and timely achievements
• enhance and create processes for delivering orders to installation while improving safety, quality, and customer experience
• manage workflows between internal teams, external subcontractors, and hardware suppliers
• synthesize market forecasts into installation capacity plans
• anticipate customer and field operation’s needs, proposing proactive solutions to obstacles
• develop a governance system that fosters transparency and accountability in project execution
• identify and track key operational performance metrics
• provide narrative memos to executive leaders, highlighting progress, challenges, and actionable insights

The Electric Vehicle Operations Manager is a service-focused role that is foundational to delivering Equans’ promise of leading field installation quality and customer experience, while maximizing opportunities for scalability and efficiency.

Make a difference in this role by bringing the following to the table:

• bachelor’s degree (or equivalent) in business, project management, engineering, or a related technical field
• 6+ years of experience in operations, lean manufacturing, customer service, or project management
• strong background in home energy storage or renewable energy
• experience with electrical contracting or EVSE installation operations
• passion for customer satisfaction, sustainability, and energy transition
• genuine curiosity and interest in E-Mobility, sustainability and energy transition
• proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint, MS Project) and mobile technology
• “let’s do it!” mentality, with strong positive attitude
• excellent interpersonal, verbal, and written communication skills
• leadership skills, including decision-making, negotiation, critical problem-solving, and collaboration
• proven ability to work as a project team leader and innovator is a must, with a service-oriented “hands-on, roll your sleeves up” work ethic

If you're ready to shape the future of E-Mobility, join us at Equans Belux and help drive the energy transition forward!

Does this description fit you and would you like more information? Contact our HR colleague Eva Rowies - Show emailaddresseva.rowies@equans.com