Medical Advisor

Science Talents is part of House of Talents, an international HR services group specialized in bottleneck professions. You will be working in a no-nonsense environment where team spirit, drive and learning moments are key.

We are very open and communicative go-getters who are keen on results and quality. To further strengthen our growth, we are constantly looking for new colleagues within Project Staffing.

Working as a consultant equals working with a fixed contract at Science Talents. You get the chance to work on different projects in your field of expertise and gain new experiences in life sciences, the chemical sector, and the food industry.  

Work is important; however, we also attach great value to a healthy dose of fun@work! Triggered? Let's meet!

For a project starting from 21/4 untill 30/9/2025 we're looking for a Medical Advisor with a first experience who supports and collaborates the Medical TA teams and especially the MIC & Establish Brands Lead in providing high quality unsolicited scientific, medical, pharmaceutical and technical support to all internal and external inquiring customers, whilst delivering operational excellence in project management and transactional support. The incumbent is responsible for the medical governance and audit readiness in close collaboration with the medical compliance manager. In addition, is monitoringand managing MAP requests for free drug provision.

Collaboration & Processes Improvement

• Assists the medical teams in providing a high-quality Scientific Service that delivers medical, pharmaceutical and technical support to both internal and external customers through inbox management
• Explores ways to improve internal processes to increase efficiency
• Effectively helps drive external engagement by working closely with the internal medical stakeholders to direct enquiries appropriately to the field
• Ensures the MI processes are robust, and business aligned across different activities and platforms
• Participates in cross-functional activities and initiatives and provides feedback, input and support, where applicable
• Coordinates and manages the Local response document and trackers ensuring they are always up to date
• Effectively advises and triages relevant workload to our third-party vendor, always seeking ways to improve the MI service

Operational Excellence

• Coordinates, organizes, manages, and tracks key activities/databases/orders of the Medical Information department
• Identifies, processes and reports adverse drug events and/or Product Quality Complaints to relevant departments within specified timelines
• Meets and explores ways to improve departmental KPI’s and is inspection ready
• Acts as the site administrator/ super user for the validated databases and ensures the systems’ data integrity, in full compliance with Novartis’ SOPs and local WPs
• Responsible for medical governance and audit readiness
• Works with team on keeping up-to-date working procedures and internal guidelines
• Monitors and manages MAP requests
• Provides access, technical training, support and assistance to internal Medical users on internal databases
• Identifies ways to optimize processes and reduce / re-allocate low value high volume work
• Ensure the team is driving digital innovation and optimizing our data systems

Leadership & Culture

• Continues to strengthen collaboration with other departments such as TMO, Regulatory, Quality etc
• Works independently, but understands when to collaborate for value creation
• Empowered to be innovative and help team become an industry leading medical information team
• Accountable for the operational activities and ensures others are trained on this where necessary
• Has an agile mindset and is able to prioritize / shift workload according to needs of business
• Solution orientated mindset and can effectively identify and overcome challenges
• Adapts to necessary changes with agility, integrates and acts on learnings.

• Brings ideally first experience in pharmaceutical industry or holds a Pharmacy or Life Sciences Degree (or equivalent)
• Excellent written and verbal communication skills with a broad range of stakeholders
• Fluent in Dutch, French & English
• Strong Project Management skills with high attention to detail
• Ability to manage multiple projects and prioritize accordingly
• Has sufficient medical knowledge and understanding of medical terminology to be able to communicate with healthcare professionals
• Knowledge of healthcare systems and external stakeholder management
• Good interpersonal skills with agile mindset
• Proven ability to manage cross-functionally across all levels and reach consensus and decision to co-create value.
• Demonstrates a customer-focused mindset and passion for the scientific environment