Our client is a global FMCG and hygiene group, controlling a number of world-known brands
Customer Strategy & Planning Manager - FMCG
Job description
Objectives :
Customer Strategy & Planning is identified as a key capability and growth driver for the business, and has been a core part of the Business Unit Nutrition strategic growth levers.
The CSP plays a crucial role as the voice of the customer & shopper in the business teams on the one hand, and in leading the delivery of the business plans in sales on the other.
Externally, the CSP is the category expert for key customers in helping them grow their categories through objective advice on category strategy, promotion, shelf and assortment
Responsabilities :
Delivering business targets by ensuring Customer Category Growth Plans are delivered per key customer
Translate brand multi-year Category Strategy to shop floor by taking the Category Strategy to Channels and Customers, selling in Trade category plans and executing across customers.
Deliver perfect execution of Category Projects across customers, such as Restore value, Big bets, relaunches, innovations and activations.
Be the category expert for key customers by objective advice, deep dives and quarterly reviews (category and promo).
Creating great relationships with buyers & customer strategy managers in order to drive profitable value growth of the category and client brands translated in AGS.
Representing customer needs & category value drivers internally, ensuring alignment of Customer & Category strategy and brand plans by influencing the Marketing Team.
Profile
Successful candidate :
Previous (>5 years) experience in category management or account management.
Excellent engagement, presentation, and communication skills, and an ability to manage a large and complex set of stakeholders.
Ability to own & drive the agenda for the category (pro-active & independent worker).