Memo is a customer-oriented company focused on providing excellent service to major clients. Our mission is to assist every client in the best possible way through precise administration and effective communication. We value authenticity, empathy, and the continuous development of our employees. At Memo, you will have the opportunity to work in a dynamic environment where no two days are the same, and where your skills and commitment are truly appreciated.

Are you ready to fully utilize your technical skills in an industrial environment? Are you seeking an exciting challenge where no day is the same, and where you can realize your passion for meticulous follow-up? If your answer to these questions is a resounding “YES,” then you are the perfect addition to Memo’s customer-oriented team!

What does this role entail?

• Communicating with clients in the industrial sector and providing technical and meticulous follow-up of calls.


• Answering calls that require interventions, order or delivery updates, and forwarding calls.


• Assisting clients according to predefined instructions, including scheduling technicians and providing first-line technical support.


• Communicating through multi-channel services such as telephony, chat, video, and instant messaging.


• Treating each call as a new technical challenge, where skills like careful listening, accurate note-taking, timely data transmission, and strict adherence to instructions are crucial.

Do you recognize yourself in the following characteristics? Then you are the ideal candidate for Memo!

• Excellent communication skills enable you to assist every client in the best possible way.


• A fluent command of Dutch, French, and English is a must.


• Availability from Monday to Sunday and willingness to work in shifts.


• Sociable, empathetic, and always willing to learn.


• An interest in the medical sector is appreciated.


• Proficient in using MS Office and other relevant tools.


• Stress resistance and result orientation are essential in this role.


• As a team player, you are friendly and attentive, and capable of resolving conflicts and tackling challenges related to appointments and planning.